Oscar Charles Email & Phone Number

Greater Milwaukee Area

Responsible for refamiliarizing Direct Supply to over 250 senior living communities in southern California and driving sales by building relationships and demonstrating consistent outrageous customer service.· Increased sales by 20% year over year in the underperforming Southern California.· Effectively increased capital projects over $25K by 40% in.

Cedarburg, WI

Managed all activities surrounding Food and Beverage, Facilities and the Clubhouse including oversight for a team of 45 seasonal employees and 10 year-round staff employees in Food and Beverage and the Locker Room.· Developed and administered operating policies and procedures.· Maintained maximum guest satisfaction and helped grow the membership by 10%·.

Greater Chicago Area

Responsible for the first million coffee bar at Michigan Avenue, helped open, hire, and train two new specialty coffee bars in Minnesota and Wisconsin. Effectively scheduled labor to meet coverage needs and cost guidelines· Maintained and managed the specialty coffee bars’ environment by monitoring store presentation, supporting brand consistency and.

Crestwood, IL

Developed and executed wine descriptions and tasting notes for the Italian wine portfolio Operated in a professional manner with customers, co-workers, management and suppliers at all times. Met weekly with each account and store manager.· Increased restaurant staff’s knowledge of wine to maximize distribution and sales.· Effectively communicated through.

Oakbrook Terrace, IL

Established on going employee education and professional knowledge of food and wine for a 330 person restaurant and a staff of 65 people with a yearly revenue slightly above 3 million dollars.· Supervised and managed shift operations and employees.· Attracted patrons by developing and implementing restaurant marketing and promotions.· Maintained.