Oscar C. Email & Phone Number

• Devised and implemented targeted recruitment strategies to address critical organizational needs, aligning talent acquisition efforts with overarching business goals.
• Championed the creation of a comprehensive talent acquisition framework, incorporating innovative sourcing techniques and leveraging market trends to secure top-tier candidates.
• Initiated and executed specialized recruitment campaigns to attract niche professionals, enhancing the organization's ability to acquire specialized skill sets.
• Employed advanced data analytics to derive actionable insights, enhancing decision-making processes and contributing to the optimization of recruitment strategies.
• Developed and delivered training sessions on diversity and inclusion in recruitment, fostering an inclusive hiring environment and promoting equal opportunities.
• Established and maintained strong relationships with external recruitment partners, fostering a network of collaborative partnerships to tap into diverse talent pools.

• Developed detailed job descriptions and crafted compelling job ads on various platforms to attract qualified candidates.
• Built a robust talent pipeline by actively networking with potential hires through professional social media groups.
• Collaborated with hiring managers to define qualification criteria, ensuring alignment with organizational needs.
• Conducted resume screening, shortlisting promising candidates for further evaluation.
• Orchestrated interviews for a diverse range of roles, from junior to executive positions, using Microsoft Teams.
• Tracked and optimized key hiring metrics, including time-to-hire, time-to-fill, and source of hire.

• Provided comprehensive support for recruitment and selection activities, including documentation preparation, advert posting, testing administration, interview arrangement, and candidate communication via Greenhouse.
• Ensured the completion and accuracy of suitability checks (e.g., DBS checks, health assessments, CV verification) and availability information for Register members.
• Assumed responsibility for specific cohorts of Register members, serving as an internal expert for international response efforts, particularly in Ukraine.
• Reviewed and processed expenses and invoices following established financial procedures with Approvalmax and Freshdesk.
• Maintained and updated records, databases (Beacon), and supported file store management.

Hong Kong SAR

• Orchestrated the preparation and maintenance of comprehensive employment records using advanced HRMS software, ensuring accuracy and compliance with company standards.
• Interpreted and elucidated HR policies, procedures, as well as local and international laws and regulations, facilitating a clear understanding among employees and stakeholders.
• Designed and executed efficient schedules for new employee orientations, fostering a smooth onboarding process and accelerating the integration of new team members into the organizational culture.
• Spearheaded the digitalization initiative for employee documents across 20 prominent retail brands in Hong Kong, implementing streamlined processes for enhanced accessibility and data management.

Santa Cruz De Tenerife, Canary Islands, Spain

• Conducted comprehensive assessments to identify training and development needs within the organization, ensuring a targeted and strategic approach to skills enhancement.
• Provided meticulous supervision and monitoring of progress through training programs, guaranteeing the effective development of employees' competencies and skill sets.
• Collaborated seamlessly within a team to conceptualize and produce training programs that garnered satisfaction from all relevant stakeholders, fostering a harmonious work environment.
• Employed dynamic and effective training methods to instill a thorough understanding of guest satisfaction among employees, enabling them to demonstrate exemplary guest satisfaction skills.
• Actively observed service behaviors of employees and offered constructive feedback to individuals and/or managers, contributing to continuous improvement in service quality.
• Analyzed comment cards, guest satisfaction results, and other data sources to identify key areas of improvement, playing a pivotal role in refining organizational practices and elevating overall guest experiences.

Bachelor Of Arts In Hospitality Business Management, Hospitality Business Management

- Human Resources Management - Financial & Managerial Accounting - Principle of Management - Public Speaking

Business Administration And Management, General

- Financial Management - Strategic Hotel Management - Marketing - Statistics

Associate Diploma In People Management, Human Resources Management

- Organisational performance and culture in practice - Evidence-based practice - Professional behaviours and valuing people - Employment.