Oscar Crespo Madrid Email & Phone Number

Costa Rica

Responsible for an aggregation of commercial territories, led, managed and developed (Hiring & Coaching) a high performing team of up to 9 Account Executives. Partnered with Talent Acquisition and play an active role in recruiting, staffing, and training a team of qualified sales professionals.Leveraged sales enablement tools (Salesforce, Outreach, Tableau, among others) to coach and provide feedback in the areas of sales cycle strategy, pipeline management, opportunity management, and… Show more Responsible for an aggregation of commercial territories, led, managed and developed (Hiring & Coaching) a high performing team of up to 9 Account Executives. Partnered with Talent Acquisition and play an active role in recruiting, staffing, and training a team of qualified sales professionals.Leveraged sales enablement tools (Salesforce, Outreach, Tableau, among others) to coach and provide feedback in the areas of sales cycle strategy, pipeline management, opportunity management, and career development. Also, facilitated cross-functional partnerships to manage full sales cycle and close businesses establishing sales objectives by forecasting on a monthly and quarterly basis. Show less

San Jose, Costa Rica

Led a Customer Success Management team (10+ direct reports) driving the creation and execution of strategies to achieve business goals. Role involves collaboration across the organization to explore innovative ways to identify and optimize growth levers such as selection expansion, merchandising strategy, brand positioning, and catalog quality.Some of the responsibilities include but are not limited to driving business growth, program progress excellence and seller relationship… Show more Led a Customer Success Management team (10+ direct reports) driving the creation and execution of strategies to achieve business goals. Role involves collaboration across the organization to explore innovative ways to identify and optimize growth levers such as selection expansion, merchandising strategy, brand positioning, and catalog quality.Some of the responsibilities include but are not limited to driving business growth, program progress excellence and seller relationship management. Show less

San Jose, Costa Rica

Thrived in an ambiguous environment developing, implementing, and iterating on business strategies to deliver growth and positive experience for sellers. Aplied relentless high standards and operated as a business owner understanding key levers to achieve results through the managed team of ~6 direct reports. Built, developed and guided a high-performing team that overperformed on every kpi-driven objective.

Costa Rica

Developed long-term strategic relationships with key institutions such as RECOPE and CCSS managing contracts and designing customer success journey maps. Exceeded annual sales goals over 30% with KPI targets over $1MM. Dealt with wide areas of technology such as IT & Networking Infrastructure, Industrial Electrical Wiring and Security Systems (IP-CCTV, Access Control, HMI SCADA, etc)Managed directly the relationship exclusively with upper right manufacturers in Gartner's Magic… Show more Developed long-term strategic relationships with key institutions such as RECOPE and CCSS managing contracts and designing customer success journey maps. Exceeded annual sales goals over 30% with KPI targets over $1MM. Dealt with wide areas of technology such as IT & Networking Infrastructure, Industrial Electrical Wiring and Security Systems (IP-CCTV, Access Control, HMI SCADA, etc)Managed directly the relationship exclusively with upper right manufacturers in Gartner's Magic Quadrant such as CISCO, Palo Alto Networks, Pelco, Tyco, VEEAM, NetApp, and VMware with its regional top executives.The position involved: - Market profiling- Product prospecting- Project design and implementation- Maintaining SLAs - Supply-chain support Show less

Dubai, United Arab Emirates

Dubai, United Arab Emirates

Conceived and prepared the third national edition of a core economic intelligence publication for investment promotion into Costa Rica. Through partnership with PROCOMER and CINDE, among other prominent trade and investment institutions, worked on a platform for the marketing and positioning of companies and institutions to grow market share, increase international market presence, and generate leads.

• Led implementation of CRM, increased sales by >35% month to month and prepared financing and consignment structures

Costa Rica

Responsible to lead the Central American expansion of a leading Asian logistics agent and freight forwarder. Innovated regional leading logistics and global transportation solutions. Created a framework of integration of logistics services to complete commercial and supply chain processes while supervising all commercial, pricing, and operational processes of the business.

Barcelona Area, Spain

Directly involved and responsible for commercial and sales strategy planning. Executed economic intelligence reports in partnership with world-renowned media houses. Led the negotiation with C-Level executives and ministerial and upwards-level public officials to prepare foreign direct investment campaigns. These project range on top-level sales from hundreds of thousands to millions of dollars and, managing the team on the field and coordinating the activities with the head office. These… Show more Directly involved and responsible for commercial and sales strategy planning. Executed economic intelligence reports in partnership with world-renowned media houses. Led the negotiation with C-Level executives and ministerial and upwards-level public officials to prepare foreign direct investment campaigns. These project range on top-level sales from hundreds of thousands to millions of dollars and, managing the team on the field and coordinating the activities with the head office. These reports served as key instruments of FDI attraction and enhanced the image of countries through a careful mix of high-end public and private sector leaders each sector (ministerial level up on the public sector and, CEO level up on the private). Led international branding projects in Kenya and CroatiaAs a project director, I was directly involved and responsible for strategy planning and execution, top-level executive relationship building, handling projects that generate sales ranging from hundreds of thousand to million of dollars and, managing the team on the field and coordinating the activities with the head office.The job also required the following tasks among many others:- International Markets and Government analysis.- Research and analysis of new markets in developing countries. - Country Branding.- Scheduled, prepared and conducted meetings with top ranking business and political officials in different countries.- Conducted face-to-face interviews with Heads of State, Ministers and Top CEOs.- Conceptualized, produced and implemented wide ranging, multiple platform public relations and promotional campaigns at national level throughout a range of frontier and emerging markets. Show less

Madrid Area, Spain

Led the conceptualizing, production and implementation of wide ranged, multi-platform public relations and foreign investment promotional campaigns. Took project to the highest international scene through the analysis of international markets and government in emerging economies. These reports are distributed with leading media such as The New York Times, USA Today, FTD, The Times, Capital Magazine, The Independent, The Daily Telegraph, and El País. Live-in Projects: Costa Rica… Show more Led the conceptualizing, production and implementation of wide ranged, multi-platform public relations and foreign investment promotional campaigns. Took project to the highest international scene through the analysis of international markets and government in emerging economies. These reports are distributed with leading media such as The New York Times, USA Today, FTD, The Times, Capital Magazine, The Independent, The Daily Telegraph, and El País. Live-in Projects: Costa Rica, Malaysia, Egypt, Kuwait, Ecuador, Paraguay, Sri Lanka and Bangladesh- International Markets and Government analysis.- Research and analysis of new markets in developing countries. - Country Branding.- Scheduled, prepared and conducted meetings with top ranking business and political officials in different countries.- Conducted face-to-face interviews with Heads of State, Ministers and Top CEOs.- Conceptualized, produced and implemented wide ranging, multiple platform public relations and promotional campaigns at national level throughout a range of frontier and emerging markets. Show less

Costa Rica

San José, Costa Rica

Costa Rica

The job was specialized on strategy execution and project management.

Leading projects in the admissions department that involve going to high schools motivating students to go to college organizing visits to campus from high school students, getting professionals to speak about their careers, I also served as a representative to students and helped in college events.

Lincoln, Nebraska Area

I Tutored students who were taking Spanish Courses, Introduction to Business Courses, Marketing & Management, and Macroeconomics

Licentiate Degree, Foreign Policy And Diplomacy, 96.5

Bachelor'S Degree, International Relations And Affairs, 92

Activities and Societies: United Nations Models and Simulations Programme, VotoJoven ( Prominent Venezuelan Political Activist Group).

Certificate, Business Administration And Management, General, 3.67

English Programme (Iluno), English Language And Literature/Letters