Responsible for leading HR teams across regions, ensuring compliance with labor laws and regulations, as well as critical people and culture initiatives across the company

PROFESSIONAL EXPERIENCECOGNITIVA IBM WATSON Strategic Partner 2017 – Actual Human Resources Coordinator LATAM • Responsible for the Recruiting Process in Latin America. • Implement Human Capital program. • Responsible for payroll data management.• Manage the Salary Policy to ensure the equity compensation within the company. • Grantee an excellent Customer Service. • Manage benefits such as: vacations, salary adjustments, insurance medical benefits, among others. • Responsible for the Induction and Onboarding Program. • Create training and development plans for employees working together with the managers. • Attend Employee relations cases.• Organize Social Activities. • Ensure the accomplishment for legal and company requirements.• Coordinate Climate surveys, analyze results and create action plans. • Participate and collaborate with the Audit processes. • Among others.

Sr. HUMAN RESOURCES PROFESSIONAL + 5 years of experience as HR Generalist and HR Manager Backup, SAP Administrator, Shared Service experience. Also, resolving Employee Relationship issues. Implementation of HR projects and improving processes such us: Training and Development, End to End Talent Acquisition cycle, Compensation and Benefits, Payroll, Create and update policies and procedures for HR. Implement an action plan to improve work environment, among others. Project management experience. I have experience working in a Multicultural and Virtual Environment. Focused and self-driven individual with excellent client relationship and strong leadership behaviors background. Able to build and maintain strong relationships within an organization. I have worked for Fujitsu, Hewlett Packard, Desert Development Company and The Coca-Cola Company. Trilingual (Spanish – English 90% and Portuguese 60%). Workday, SAP and MS Project, kronos, AS400, VPN. Knowledge on ISO 9001, ISO 26000, ISO 14001.PROFESSIONAL EXPERIENCEThe Coca Cola Company, CPS, Costa RicaSeptember, 2013 - 2016 Human Resources Analyst • HR Manager backup, manage HR Metrics, Data and Job Analysis, Manage HR Budget and organizational structure. • Lead and improve the End to End Full Life Cycle Recruitment Process for the CPS Plant in Costa Rica: o Requisition Forms. o stakeholders.o Participate in the interviews.• Learning and Development: o Manage the Annual Training Plan according to local and international regulations (ISO, OHSAs, among others.).• Well-Being Project Leader: Develop a Strategic Plan to impact positively engagement,• Guarantee accomplishment of HR policies, (Human Rights Policy).• SAP Processes Administrator: New Hires; Org Units, Job & Position

Human Resources Coordinator• HR Manager Backup.• Responsible for Human Resources activities: recruiting, benefits, training and development.• Designed New Employee Onboarding program. • Recorded all training courses completed by each employee, investigate other training opportunities.• Employee Relations.• Ensure the processing of onboarding for new hires, temporary workers, transfers, promotion and terminations. • Supported the Recruitment Process. • Assisted in the creation and maintenance of all job descriptions and job evaluations documents.• Provided support to company general activities. • Ensured that payroll transactions were processed on time. • Created relevant management reports.• Responsible for the Corporate Social Responsibility activities.Major Accomplishments:• Member of the DDC Brigade.• Organized the 1st soccer tournament in the DDC Company.• Created the CSR Team who is responsible for Corporate Social Responsibility activities.

• Team Lead Back Up. • Customer Service Desk Analyst. • Customer Care, Sales and Billing agent.