Oscar Diaz work email
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Oscar Diaz personal email
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With over 20 years of combined experience in information technology, customer success management, account management, and operations management, I am an IT services expert and entrepreneur who founded Tecbound Technology in 2012. Tecbound Technology is a complete technology solution provider that helps small and mid-sized businesses strategize and optimize their IT environment, ensuring reliability, security, and innovation.As the CEO of Tecbound Technology, I lead a team of trusted industry experts who specialize in managed IT services, cloud computing, data backup and recovery, network security, and email/spam protection. I have used my technical knowledge, business development skills, and creative leadership to drive the company's profitability growth and operational excellence, as well as to build long-term partnerships with our clients and the community. I am also a Microsoft Certified Trainer, an Amazon best-seller author, and a technology and cybersecurity speaker, sharing my insights and expertise with diverse audiences. I am passionate about creating a more sustainable future in the IT industry through entrepreneurship, collaboration, and investment models. I also support several non-profit organizations that sponsor children's education and well-being, and encourage them to pursue their dreams and potential.
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CeoTecbound Technology Ltd Jul 2012 - PresentCalgary, Alberta, CaStarted in 2012, Tecbound Technology is a complete technology solution provider. We are 100% committed to making sure business owners have the most reliable and professional IT service in Calgary. We are fueled by innovation, agility, and customer success and our mission is to continuously help customers strategize and optimize their IT environment helping clients get the most out of their IT investment.Tecbound Technology’s solutions-oriented approach ensures that businesses, whether small or large, can focus on their core competencies and businesses day-to-day functions. Our team of trusted industry experts specializes in Managed IT Services, Cloud Computing, Data Backup & Recovery, Network Security, Email/Spam Protection, Remote IT Services, Security Services, Custom Software, and Website Development and Hosting Services. We recognize that every business is different. That’s why we employ a customized approach to our services. Our team ensures tailored maintenance, support, security, backups, and monitoring so that performance is always optimized while costs are reduced.As the Founder and CEO, I lead the company operations, financial and organizational management, and milestones and own the go-to-market and overall strategy and vision while driving the culture of the business. -
It Manager/SupportCentury Services Jul 2011 - Mar 2017Calgary, Ab, Ca* Delivered IT support services oriented to end users and IT infrastructure. * Negotiated SLA with IT internal units to guarantee IT service delivery. * Coordinated works with outside vendors and contractors. -
It ManagerProfiled It People Ltd 2011 - 2016Greenwood, British Columbia, CaManaged IT tasks and staff and developed relationships with external clients and organizations to assess their technology, support, and security needs. Assisted clients by visualizing and articulating problems and solutions, solving complex problems and concepts, and making disciplined decisions based on available information. -
It Support/ProjectSurepoint Technologies Group Dec 2012 - Oct 2015Calgary, Alberta, CaAnalysed various customer problems and provided a high level of customer support and follow through; owned the issue from beginning to end. Effectively managed the ticketing system, including creation, escalation, and resolution and partnered with software support team members and vendors to triage issues in a timely manner. Had considerable business impact through in-depth evaluation of complex business processes, system processes, and industry standards. -
Web Project CoordinatorCorporación Digitel Aug 2009 - Jan 2011Caracas, Miranda, VeWas in charge of the web application development team and oversaw the development of web projects from the inception stage to the live deployment. Managed all aspects of projects from requirements definition to post-implementation support, managed the project scope and budget, and reported on the status and progress of projects to management. -
Supervisor - It SupportCorporación Digitel Jun 2007 - Aug 2009Caracas, Miranda, Ve* Coordinated IT support services oriented to end users and IT infrastructure. * Negotiated SLA with IT internal units to guarantee IT service delivery. * Implemented IT projects to meet end user and IT infrastructure needs. * Played as liaison with internal enterprise departments.
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Team Lead - It SupportCorporación Digitel Jul 2004 - Jun 2007Caracas, Miranda, Ve* Delivered IT support services oriented to end users and IT infrastructure. * Coordinated works with outside vendors and contractors. * Collaborated with other IT departments on assigned projects and issues.
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Infrastructure AnalystCorporación Digitel Jul 2002 - Jun 2004Caracas, Miranda, VeProvided provide support to the IT Infrastructure team and ensured the management of the network and IT infrastructure requirements to the required service levels. Worked on infrastructure, network configuration, and security tasks while complying with service levels and complies and procedures.
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System Analyst - InfrastructureCorporación Digitel Feb 2001 - Jun 2002Caracas, Miranda, VeWorked as a key member of the IT team to support, maintain and improve the technical infrastructure in line with agreed technology principles. Worked with other teams and third-party service providers to carry out maintenance work, action support requests, and resolve incidents as assigned by the IT Service Management system.
Oscar Diaz Skills
Oscar Diaz Education Details
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Universidad Tecnológica Del Centro (Unitec)Information Technology
Frequently Asked Questions about Oscar Diaz
What company does Oscar Diaz work for?
Oscar Diaz works for Tecbound Technology Ltd
What is Oscar Diaz's role at the current company?
Oscar Diaz's current role is Tecbound Technology.
What is Oscar Diaz's email address?
Oscar Diaz's email address is os****@****ail.com
What schools did Oscar Diaz attend?
Oscar Diaz attended Universidad Tecnológica Del Centro (Unitec).
What are some of Oscar Diaz's interests?
Oscar Diaz has interest in Leadership, Football, Children, Development Applications And Games, Cooking, Investments, Green Technologies, Baseball, Poverty Alleviation, Master In Business Administration.
What skills is Oscar Diaz known for?
Oscar Diaz has skills like Telecommunications, Team Leadership, It Service Management, Windows Server, Project Management, Technical Support, It Management, Management, Active Directory, Enterprise Software, Leadership, Project Planning.
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