Oscar H. Email & Phone Number

Burbank, CA, US

Beverly Hills

• Responsible for hiring, training and managing a 10 person IT Support Engineer Team who supports approximately 1,500 users in the West Coast region, and over 7,000 globally across all Endeavor offices
• Point of escalation around the globe for approximately 70 Support Engineers for over 20 Endeavor owned entities
• Partner with Infrastructure and Development on owned company integrations, proprietary applications, and proof of concepts for potential hardware and software rollouts within the Endeavor environment
• Executive support of the CEO, CFO and Chairman’s offices
• Account Management utilizing Active Directory and Powershell
• Working in a multi-domain environment supporting all owned companies

Beverly Hills

General responsibilities and dutiesMonitor Helpdesk system for inbound issuesHandle immediate need activities such as video conferencing setups, new employees joining and office reconfigurationsEnsure all issues are logged and documented in the Helpdesk systemAssess issues quickly and professionally, and take steps to resolveWhen resolution is complete.

Burbank

Repaired and maintained a variety of different hardware ranging from printers and PC's to proprietary hardware from various companies Role included troubleshooting and maintaining Linux and Windows based server environments for multiple car dealerships across the LA county area Setup network infrastructure depending on customer needs which included.

West Hollywood

Jr. Server Administrator, handling escalated issues from Tier 1 Tech. Server and computer builds. PC and Mac upgrades, troubleshooting and repair.Work included:Repairing and Diagnostic for Mac & PCVirus RemovalBuilding Custom ComputersRemote Management & DeploymentExchange ManagementActive DirectoryServer Environments inHyper-V + SBS + Windows, MacSpecial.

Greater Los Angeles Area

Upgrading computer systems for Bank of AmericaTroubleshootingCustomer Service

Los Angeles

I was the computer technician. I diagnosed any computer related issues and repaired them. I also doubled as the copy center associate. I worked with customers to make business cards, flyers, brochures, resumes, books, binding, cutting, and printing.

Greater Los Angeles Area

Enumerators complete their research in specific areas. They typically begin by reviewing their assigned field and preparing an efficient route. Once a route is planned, census takers travel to designated households and conduct interviews with residents. They must identify themselves and help individuals complete a census form. They may need to assist.

Greater Los Angeles Area

Posted on service listing sites such as Craigslist and posted flyers of my skills as a Computer Repair technician. I did house calls to students, homes and businesses for any and all computer related troubleshooting. Services include but not limited toComputer hardware, software, and network troubleshooting & InstallationComputer upgrade.