Oscar Gracia Email & Phone Number

Santa Barbara, Ca, Us

Sovato is providing the cutting edge platform to enable long distance Remote Robotic Assisted Surgery. Partnering with Robotic Assisted Surgery companies, Health Systems & Surgeons to shape the future of surgery. I am responsible for defining, planning, strategizing and implementing the Quality Engineering vision for Sovato's remote robotic surgery platform, from scratch.

Carpinteria, Ca, Us

Impacted by reduction in force.Originally hired as a QA Manager, 𝐩𝐫𝐨𝐦𝐨𝐭𝐞𝐝 to Software Engineering Manager and then to Senior Manager. • Built two new distributed engineering teams from scratch. Focused on providing microservice validation tooling solutions for Procore Development teams.• Delivering software tooling solutions, from ideation thru phased releases, with support material and metrics to drive adoption. Tooling to improve API test coverage, OpenAPI spec accuracy and microservice test isolation in ephemeral environments.• 𝐂𝐚𝐫𝐛𝐨𝐧 𝐅𝐢𝐛𝐞𝐫 𝐇𝐚𝐫𝐝 𝐇𝐚𝐭 𝐀𝐰𝐚𝐫𝐝 recipient: 𝗜𝗻𝘃𝗲𝗻𝘁𝗼𝗿 𝗼𝗻 𝘀𝘂𝗯𝗺𝗶𝘁𝘁𝗲𝗱 𝗽𝗮𝘁𝗲𝗻𝘁 for the “API Validation Framework”. • Built the new Quality Specialists team focused on establishing quality metrics, practices and standard across the engineering organization. Very small and resourceful team operating to increase ownership of quality & testing across 60+ teams. Leveling-up product development teams ownership by establishing, teaching and supporting test strategy, test planning, automated end to end testing, synthetic monitoring, quality metrics and gates.• Providing vision, road map and managing the backlog for each of my teams, as the teams evolved from newly formed to high performing teams.• Acting Product Manager, Project Manager, Agile Coach and Engineering Manager. Coaching each team on each discipline. Resulting in self-sufficient agile teams.• Coaching my teams to function as "start-up product delivery teams". Understanding the internal customer, workflow, scenarios and pain points to identify the problems to be solved. Identifying potential solutions, creating POC's, getting rapid feedback and adjusting. • Worked closely with API & Ecosystem Product Managers and Architect to establish the API as a Product initiative. Evangelizing API as a Product across the Product and Technology org, presenting the initiative to all levels in order to improve Procores approach to API development.

Santa Barbara, California, Us

Originally hired as a Senior QA Engineer, being 𝐩𝐫𝐨𝐦𝐨𝐭𝐞𝐝 to Staff QA Engineer, QA Tech Lead and then QA Manager. • Led 7 QA Engineers, across 7 engineering teams of diverse projects; from Mobile App Development to Background Screenings to Inbound/outbound Payment features.• Working closely with the Director of Engineering to strategize and implement division, team and individual level plans. Focusing efforts on ensuring high team cohesion, health and efficiency, through IC engagement, proactiveness and autonomy.• Partnering with the Director of QA in building AppFolio’s QA culture and prosperity of the QA team. • Initiated and led the effort to form the QA Ideology.• Created the QA Onboarding and Mentorship program. • Created our Senior QA Compass, a document used to help empower QA Engineers to guide themselves through the journey to becoming Senior QA Engineers. • These documents became the foundation for facilitating organic leadership, guidance of personal and technical growth for the QA team. • Evangelized AppFolio’s approach and quality mindset: Authoring engineering blog "QA at AppFolio" and 𝐩𝐫𝐞𝐬𝐞𝐧𝐭𝐞𝐝 𝐚𝐭 𝐒𝐭𝐚𝐫𝐂𝐚𝐧𝐚𝐝𝐚 2016, as well as 𝐒𝐭𝐚𝐫𝐖𝐞𝐬𝐭 2017.• Sole QA member of the Payments Infrastructure team for 5 years. Team was responsible for the creation, maintenance and improvements to AppFolio’s inbound and outbound payment systems. High volume payment processing via Credit Card, ACH and Electronic Cash Payments, including partnerships with 3rd party processors. • One of two engineers picked by AppFolio to help in the integration and ramp-up of newly acquired MyCase.com.• Helped MyCase integrate with AppFolio, imparting on them the QA, Scrum and Agile processes. • Helped in configuring the TeamCity build management and continuous integration server. • Added Selenium and Capybara frameworks to the MyCase code base. Wrote Page Objects and Selenium tests in Ruby to cover test automation gaps.

Redmond, Washington, Us

• Owned testing of AdECN Business Log Collection solution, ensuring the collection of business logs in multiple Data Centers.• Owned Perf testing efforts on AdECN Business Log Collection solution and AdECN Mir implementation, used to ensure BI service level agreements to be met during estimated peak traffic. • Owned BI System Integration testing efforts, ensuring complete integration, from installation to consumption of Core Auction Engine business logs to Billing report generation and Cube browsing. • Provided quality and deployment feedback for functional, design and deployment reviews.• Provided detailed domain and deployment training to Operations and Test team mates.• Provided Operations with feedback on deployment sequence.• Provided Operations with support on production issues.• Wrote C# automated tests for the Advertising Exchange Delivery Engine.• Managed System Integration environment, ensuring environment integrity, production like set-up with applied security model, consistent availability and deployed builds.

Woodland Hills, Ca, Us

• Owned testing effort for billing projects.• Created requirements for Billing Test Tools, working with Developers and System Admins in developing detailed design of tools and bringing components together for a functional and useful final product.• Lead testing efforts for NetZero DSL Production End to End testing, requiring cross-team involvement, from the Web Services, Billing and Client QA teams. Additionally required recruitment and training of non-technical persons on the subject of testing.• Owned testing efforts on various projects encompassing NetZero Voice (VoIP) system components such as Softphone Client, Softphone Server, Softswitch and Database.• Lead from 1 -3 team members locally (Woodland Hills), 1-5 team members remotely (Hyderabad, India) and an Outsource team (Hyderabad, India) during various NetZero Voice (VoIP) projects.• Member of Security Reconnaissance team, which helped the Information Security team identify potential security risks in projects or processes.

Us

Originally hired as a Customer Support Representative, 𝐩𝐫𝐨𝐦𝐨𝐭𝐞𝐝 to CSR Supervisor then to System Test Engineer.• Lead testing efforts on various projects encompassing Callwave Client and Back-end systems.• Contributed to functional reviews. • Monitored and investigated escalated technical issues from production to identify possible bugs and service issues.• Redesigned, rebuilt and maintained QA lab to improve efficiency.