Oscar Gutierrez Email & Phone Number

Cortlandt Manor, NY, US

United States

• Have managed, hired, and trained 15+ employees.
• Oversee all aspects of accessories and product manufacturing.
• Utilize LEAN principles to optimize assembly lines and increase product output.
• Create and approve assembly instructions for mechanical assemblers.
• Design, test, and QC new production processes that will end up in the manufacturing line.
• Design, model, and program CAM for projects using Fusion 360.

Peekskill, NY

• Became Lead Manufacturing Tech and trained new hires.
• Successfully implemented MRP system.
• Created and maintained work instructions for new products.
• Searched and developed relationships with vendors that provided our inventory.
• Assembled products securely and accurately according to our work instructions.
• Perform visual inspections and documentation before and after assembly.

Peekskill, New York, United States

Peekskill, New York, United States

-Coordinate with the Senior Pastor to create and lead well-planned and engagingSunday morning worship services

Peekskill, NY 10566

• Monitor sales activities to ensure that customers receive satisfactory service and quality goods.
• Provide customer service by greeting and assisting customers, and responding to customer inquiries and complaints.
• Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or in performing services for customers.
• Formulate pricing policies for merchandise, according to profitability requirements.
• Hire, train, and evaluate personnel in sales or marketing establishments, promoting or firing workers when appropriate.
• Keep records of purchases, sales, and requisitions.

Westchester, NY

• Resolve customer complaints regarding sales and service.
• Monitor customer preferences to determine focus of sales efforts.
• Organize, Merchandise and flow current stock.
• Customer service

• Perform payroll functions, such as maintaining timekeeping information and processing and submitting payroll.
• Operate office equipment, such as fax machines, copiers, or phone systems and arrange for repairs when equipment malfunctions.
• Complete forms in accordance with company procedures.
• Maintain scheduling and event calendars.
• Provide customer service by greeting and assisting customers, and responding to customer inquiries and complaints.
• Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or in performing services for customers.

• Resolve customer complaints regarding sales and service.
• Plan and direct staffing, training, and performance evaluations to develop and control sales and service programs.
• Review operational records and reports to project sales and determine profitability.
• Monitor customer preferences to determine focus of sales efforts.
• Hire and train new sales representatives
• Scheduling

• Resolve customer complaints regarding sales and service.
• Plan and direct staffing, training, and performance evaluations to develop and control sales and service programs.
• Review operational records and reports to project sales and determine profitability.
• Monitor customer preferences to determine focus of sales efforts.
• Hire and train new sales representatives
• Scheduling

Call center EnvironmentAnswered Phone callsProvided Customer service Trouble shoot and repaired equipmentHelped out Managers while they were not present.