Director, Senior North America Business Transformation Lead
CurrentLed audit and transformation impacting over 8,000 employees at 22 sites GKN ($12B company) acquired in America through multiple strategic M&As. Transformed them from a set of diverse, outdated cultures and structures to a single lean, flexible, digital, efficient, and proud organization able to face the new industrial context.• Enabled net profit increase of 20% in only 18 months, reduced 15% the employee turnover and increased the Net Promoter Score (NPS) by 32% to a positive value due to a dramatic increase in customer satisfaction.• Implemented Zero Defects framework, reducing external quality issues to zero and internal quality issues by 95%.