Mateo Vargas Email & Phone Number

Ville De Paris, Île-De-France, France

Ogloba is an international non-bank payment processor active in over fifty countries. In France, we issue closed-loop cards (gift cards, etc.) for major brands such as Auchan, Intermarché, Leroy Merlin, Kiabi, Decathlon, Smartbox, and several other leading retailers. Our offering is centered on enhancing the end-user experience and is highly digital-focused, particularly thanks to our dominant position in the Asian market. It is considered one of the most sophisticated solutions available.Role: International Business DeveloperTasks: Implementing the international distribution program that has been successfully developed in France. Participating in responding to calls for tender, developing proposals, and engaging in negotiations. Identifying product opportunities and proactively suggesting improvements to enhance the customer experience. Validating new markets to identify potential opportunities and expansion strategies. Conceiving and implementing product strategies, initially in France and then on an international scale.

Québec, Canada

Apple is an Iconic tech company known for its innovative hardware, software, and services, including the iPhone, iPad, Mac computers, and ecosystem of apps and content. With a focus on design excellence and user experience, Apple has revolutionized industries and shaped modern computing and communication.Role: Sales Representative and Service AdvisorTasks:• Greet customers and assess their service needs for Apple devices.• Listen to customers' issues and concerns with their Apple products, troubleshooting problems where possible.• Schedule appointments for customers needing technical support or repairs.• Provide accurate estimates for repair costs and timeframes.• Coordinate with Apple technicians to ensure timely and efficient service for customers.• Communicate updates on repair status and any additional recommendations to customers.• Educate customers on AppleCare and other service plans available for their devices.• Handle customer inquiries and complaints regarding service experiences with professionalism and empathy.• Maintain thorough records of customer interactions and service transactions.• Collaborate with colleagues to ensure a seamless service experience for customers.Results:• In my first month I got 35 sales, becoming the best seller of the month in my debut. Maintaining this distinction for the next 2 months.• I had the best customer service rating, resulting in 5/5 in my first month, and an average of 4.7/5 in the following months.• I generated more than $91,000 (Canadian) in sales for the Apple store over 3 months.• I became a coach and tutor for the third month, for new and old team members.

Paris, France

Wei and Go is one of the best and most reputable companies in France for organizing student events & trips. The company organizes a wide range of events, including integration weekend (WEI), ski trip, tours in European cities, spring break, student campaigns (BDE), disintegration weekend (WED), among others.Role: Project Manager for LogisticsTasks: • Responsable of the organization and execution of WEI, BDE, SKI, City tour, WED events, etc.• Form new partnerships for event planning (including catering, security, first aid, DJing, lodging, ski passes, transportation, and the planning and rental of machinery and animations).• Warehouse manager.• In charge of setting up the workforce and teams to cover events.• Accounting manager.• Look for potential events clients.Results:• I organized and executed: 62 WEI events, 53 BDE campaigns, 23 ski holidays, 7 city tour, 18 WED events, etc.• Several alliances were formed, with the following standing out: 20 partnerships for ski passes, 30 for lodging, 40 for the rental of machines and animations, etc.• Warehouse manager: To optimize time and costs by preventing an event, a supply chain system was put in place to facilitate the organization of materials, transportation, and company equipment. which resulted in 40% faster times and 13% lower costs.• I was in charge of 12 teams, each with 3 members, to cover several events of up to more than 400 people.• Accounting manager: Budget management, quote creation, invoice organization and managing budgets.• Commercial representative: Several agreements were signed with potential clients for future events.

Toulouse, Occitanie, France

The Welcome Team Bachelor is an international association made by and for students of the globally accredited (EQUIS, AMBA and AACSB) Toulouse Business School. The goal of the association is to guide students in their university life, help them along their studies and integrate them into French culture. Thanks to the Welcome Team we bring together people from all over the world and create lasting bonds and friendships ! With five different offices, we organise events, travels and assist students during their bachelor degree.Role: Events & Logistics ManagerTasks:• Responsible for planning all events and activities for international students.• To Manage the organization of teams & tasks distribution.• In charged of promoting the events through various communication channels and marketing strategies.Results:• 15 events of all kinds were organized throughout the year (integration weekend, cultural trips, recreational activities, parties, challenges, zoom call activities, etc.) with the aim of promoting exchange students' adaptation to French culture.• 5 sub-associations were created, giving a specific role to each member of the association to optimize functions and generate more belonging among members.• Various social media platforms were developed to reach a wider audience. which stands out: Instagram @welcometeambach with more than 1.4k followers organically.

Bogota, Bogota, D.C., Colombie

Edugroup is a reputable student exchange agency specializing in facilitating educational opportunities across a diverse range of fields. With 14 years of experience, they excel in providing programs for undergraduates, masters, language courses, legal English, medical studies, pilots, and sports education. Operating in 17 countries, Edugroup offers comprehensive support and guidance to students seeking enriching international experiences in their academic pursuits.Role: Marketing AssistantTasks:• Creation of multimedia content (Instagram, Facebook, YouTube, website).• Collaborations with alumni and influencers.• In charge of digital marketing strategy.• Search for potential clients.• Maintenance and organization of files.Results:• The number of followers was increased by more than 2,000 organically on the different platforms (@edugroup.co), thanks to the digital marketing strategy.• 7 collaborations were organized and planned future collaborations which boosted the company's reputation, and also helped create a more familiar image of the brand. • Agreements were made with 17 new clients.

Bogota, Bogota, D.C., Colombie

Role: Web DesignerTask:• Creation of the company's website (UX), using the platforms Wix and Wordpress.Result:• Creation of the Edugroup's website - https://www.edugroup.com.co/

Bogota, Bogota, D.C., Colombie

Adventures 57 is a premier motorcycle touring company offering exhilarating adventures, comprehensive academy programs, and top-tier rentals both in Colombia and across the globe. As an Official Partner of BMW Motorrad, we pride ourselves on delivering unparalleled experiences tailored to enthusiasts of all levels. Whether you seek to explore the scenic landscapes of Colombia or embark on thrilling journeys worldwide, Adventures 57 is your ultimate destination for unforgettable two-wheeled escapades.Role: Marketing AssistantTasks:• Support for the creation and planning of the digital marketing.• Seeking collaboration with potential partnerships for marketing campaigns.• Preparation of presentations for potential clients.Results:• Different types of collaboration and campaigns were carried out that promoted the brand name globally. Achieving an increase of more than 1500 followers on Instagram (@adventures57) organically.• I achieved the partnership with BMW, as the company's official sponsor.• I organized 14 recreational and educational tours in 4 countries (Colombia, Spain, France and Germany).

Master Sc. Global Innovation & Entrepreneurship, 15,10 / 20

EmLyon Business School is part of the 1% business schools with the triple international accreditations by AACSB, EQUIS and AMBA.

Master In Marketing Sales And Services (Mmss)

Exchange program CFGV has an excellence reputation and is recognized as a top training institution in Vietnam. It is a French-Vietnamese.

Master Of Science - Economics And Business Administration, 4,1 / 5

Exchange program The University of Oulu (Oulun Yliopisto) ranked in the top 3% of all the universities in the world. The university takes.

Master Sc. (M1), Business Project Management - Apprenticeship, 14,23 / 20

EDC Paris Business School is the oldest private business school belonging to the Conférence des Grandes Ecoles. This association.

Bachelor In Management, Innovation & International Developement, 12,43 / 20

TBS one of 129 globally accredited business schools with the Triple Crown (AACSB, AMBA, EQUIS), TBS occupies 2nd place to the Best.

Business Management And Public Administration, 6,65 / 10

ERASMUS Exchange The University of Zaragoza is a reputable public research university, established in 1542, it is one of the oldest.

International Language Exchange, French, * Certificate C1 In French

In this experience I fell in love with Lyon, the gastronomic capital of France. I learned the difference between "Pain au chocolat".

International Language Exchange, English, * Certificate C1 In English

England changed my life, Newcastle improved it, but International House made it unforgettable. During my time in England, I discovered.