Visionary IT leader with 15+ years of experience in customer-centric technology initiatives, specializing in B2B SaaS, customer success, and AI-driven solutions. Expert in driving digital transformation and operational efficiency through innovative technology implementations.Key strengths include:Spearheading customer onboarding and success strategies for complex technology solutionsDeveloping and integrating AI-powered tools to enhance sales efficiency and client ROIManaging large-scale implementation projects and fostering long-term client relationshipsLeveraging advanced proficiencies in Salesforce, cloud technologies, and workflow automation tools like Make.comMultilingual professional (English, Spanish, German, Portuguese) with an MBA in Technology Management, combining strategic business acumen with robust technical expertise. Currently expanding knowledge in cloud technologies and generative AI through AWS Skill Builder.Passionate about empowering customer experience teams through cutting-edge platforms and revolutionizing internal tool development. Seeking to contribute my technical acumen and strategic vision to a forward-thinking team
Listed skills include Corporate Finance, Financial Analysis, Business Planning, Business Strategy, and 46 others.