Oscar Ivan Montealegre Castañeda Email & Phone Number

Atlanta Metropolitan Area

• System installation, start-up and commissioning of our robot vision, quality vision, robot guidance, stand-alone and inline measurement products• Realisation of customer-oriented solutions on site• Adjusting and setting of user interfaces according to customer requirements• Providing routine service for installed systems• Service, maintenance, system checks and high-end-system-tuning of installed systems• Comprehensive and continued technical support of our customers… Show more • System installation, start-up and commissioning of our robot vision, quality vision, robot guidance, stand-alone and inline measurement products• Realisation of customer-oriented solutions on site• Adjusting and setting of user interfaces according to customer requirements• Providing routine service for installed systems• Service, maintenance, system checks and high-end-system-tuning of installed systems• Comprehensive and continued technical support of our customers throughout America (the continent) Show less

Georgia, United States

• As Geek Squad’s Advanced Repair Agent, I am responsible for the creation and execution of plans of action for preventive maintenance as well as the treatment of any malfunctions on customers’ units based on the symptoms documented in the NOVA system. I am also responsible for the documentation of all repair actions and the submission of daily repair reports/summaries. I am also responsible for maintaining inventory of approved parts and ensuring proper care of spares, tools and test… Show more • As Geek Squad’s Advanced Repair Agent, I am responsible for the creation and execution of plans of action for preventive maintenance as well as the treatment of any malfunctions on customers’ units based on the symptoms documented in the NOVA system. I am also responsible for the documentation of all repair actions and the submission of daily repair reports/summaries. I am also responsible for maintaining inventory of approved parts and ensuring proper care of spares, tools and test equipment.• As Geek Squad’s Consultation Agent, I am responsible for evaluating and documenting customers’ devices’ issues as accurate as possible in the NOVA system; which allows the repair agents to smoothly address the issues documented. I am also responsible for management of customers’ devices throughout the repair process; which requires the administration of data in the NOVA system, which reflects the current status of the repair, and allows daily communication with customers. Show less

Tampa, Florida, United States

As Smith & Associate’s Technology Director, I was responsible for upkeeping the company’s website, the company’s CRM system, the company’s G Suite account, among other systems.

Tampa, Florida, United States

As Smith & Associate’s Office Assistant for 5 years, I had most responsibilities mentioned on the job description of GE Healthcare’s apprentice position:o Every day, I gave technical support to the company’s sales agents and staff regarding issues with their Windows or MacOS computers, iOS and Android mobile devices, printers, etc. o I was responsible for administering data regarding the inventory of all electronic & physical company assets.o I was responsible for the… Show more As Smith & Associate’s Office Assistant for 5 years, I had most responsibilities mentioned on the job description of GE Healthcare’s apprentice position:o Every day, I gave technical support to the company’s sales agents and staff regarding issues with their Windows or MacOS computers, iOS and Android mobile devices, printers, etc. o I was responsible for administering data regarding the inventory of all electronic & physical company assets.o I was responsible for the standardization of such assets: Standardization of email signatures, and all other communication to clients and the public Standardization of all marketing pieces published by the sales agents.  Maintaining and deploying desktop images on all company computerso I was responsible for the execution of preventive maintenance: Updating all software on all company devices and all sales agents’ devices. Consulting sales agents in measures to improve the performance or prevent the disfunction of their devices. Show less

Certificate, Medical Devices Engineering

Certificate, Biotechnology Engineering

Bachelor'S Degree, Mechatronics, Robotics, And Automation Engineering

Major in Mechatronics Engineering