Oscar Moreno Fernandez Email & Phone Number

Spain

Madrid, Community Of Madrid, Spain

Madrid Area, Spain

Cupertino, Ca

On-site testing for a prestigious Fortune 100 company in Cupertino, CA.Responsible for tailoring products in development to my regional market.-Apply linguistic changes to improve the quality of the product among the target consumers of my region.-Conduct linguistic, usability, functionality, performance, and load testing for new products.-Promoted in March 2016 to Assistant Lab Manager to help with project management, training, etc.

Bahía De San Francisco Y Alrededores, Estados Unidos

Senior specialist with a focus on the global sports market. Responsible for strategically targeting global sporting events and markets to maximize revenue, EDM team analytics, process improvement and documentation including calendar and translation services, and training of new EDM team members. Project managed across global teams to execute key sporting events, resulting in less than 1% error rate for major eventsviagogo is the world’s largest ticket marketplace, with operations in nearly 60 countries.

Bahía De San Francisco Y Alrededores, Estados Unidos

-Examine and evaluate advertising-related data and provide feedback and analysis using a Google online tool.-Communicate effectiveness of web layouts and information via the online software.

Barcelona

-Audited and produced daily performance reports, managed cash flow utilizing SAP. Re-designed reporting models to more clearly convey data and providing more visibility to upper management.-Analyzed revenue from all sources and created nightly balance sheet, utilizing SAP. This resulted in improved accuracy of revenue projections. -Process guest arrivals/departures, and coordinate room assignments.-Offer referral for services, handle requests and resolve guest complaints within scope of authority.-Coordinating and multi-tasking in a busy environment.

Bahía De San Francisco Y Alrededores, Estados Unidos

-Rotational Internship between the hotel departments including front desk, restaurant, reservations, housekeeping and accounting. -Managed departmental personnel, the stock, and the guest services during each three months rotation utilizing Epitome software. -Increased performance of the team, as measured by guest rating of customer satisfaction. -Participated in decision making in management meetings.-Attended meetings, fairs, and conferences in order to improve knowledge about the Californian tourism industry.

Barcelona Y Alrededores, España

-Managed shift of four workers providing them directions on the use of operational tools to achieve operational excellence. -Developed positive relationships with shift team and responded to immediate store needs improving customer satisfaction and reducing the amount of overstock by 10%.

Europe

Intern for different media companies, such as the radio, TV and newspapers.Produced a radio show for the European Union event called “Youth Media Days” in Brussels.

Badalona Y Alrededores, España

-Responsible for the performance of the running section and for managing a team of seven workers.  -Controlled the stock as well as the accounting of the section, such as budgets, margins, team training and sales.

Barcelona Y Alrededores, España

-Communicated key information to other media outlets regarding press conferences, current events and changes in La Diputació. -Wrote and distributed press notes to the general media using Office, Photoshop, and Dreamweaver software.

Jounalism, Journalism

Hotel Management, Tourism And Travel Services Management

Hotel Management, Tourism

Activities and Societies: 6 months exchange program in Hotel Management – Erasmus, Class of 20046 months exchange program in Hotel.