Oscar Rodriguez Email & Phone Number

Morrisville, North Carolina, United States

Holly Springs, North Carolina, United States

• Tutored private online English and Spanish courses using Skype.
• Prepared lesson plans, learning goals, and materials for students.
• Improved student’s language skills regarding cultural subtleties improving an accent as well as fixing mistakes in conversational dialogues.
• Used Google Drive to store lesson materials in the cloud and shared links to resources.
• Developed a system to organize meetings and teaching materials using a spreadsheet and Google Calendar to keep track of materials or lessons covered.

San Francisco, CA

- Handled inbound and outbound customer service calls to and from mortgage brokers at a credit reporting agency, assisting them in resolving technical issues and providing information and updates on their requests. - Assisted mortgage brokers in ordering residential mortgage credit reports for their clients that would then be used by their prospective.

San Francisco, CA

• Handled inbound and outbound customer service calls from customers requiring auto glass replacement for their motor vehicles.
• Dispatched service calls and coordinated appointments for auto glass technicians throughout the San Francisco Bay Area, Sacramento, Los Angeles, and the Central Valley.
• Managed customer and insurance agent inquiries and complaints in a timely fashion.
• Retained insurance agencies to ensure company received continued referrals.
• Retained insurance agencies to ensure company received referrals.
• Managed office inventory.

Business Administration And Management, General

Three credits needed to obtain AA degree. Currently transferring all credits to Wake Tech Community College in Raleigh, NC. Will obtain AA.

Certification - Biowork Process Technician, Biotechnology

BioWork Process Technician