Oscar Triana Email & Phone Number

Los Angeles, Ca, Us

Los Angeles, Ca, Us

New York, New York, Us

Leading, developing and supporting the sales, operations and security team members to meet and/or exceed commercial target and elevate the Tiffany store experience. You will assume oversight for the store when the Director is not present. You will be dynamic, attentive and an inspiring leader who builds relationships with internal and external clients; someone who could be called a mentor, a coach, and who acts as a Guest Experience Manager, ensuring unsurpassed client service.

New York, Ny, Us

Driving sales, mentoring Store Experience Leads, Omni Client Experience Managers, Bar Leads, and Customer Experience Specialists, and promoting excellence in customer service. The goal of this individual is to take responsibility for all aspects of the store's operations while playing an active role on the sales floor.

New York, Ny, Us

Driving sales, mentoring Store Experience Leads, Omni Client Experience Managers, Bar Leads, and Customer Experience Specialists, and promoting excellence in customer service. The goal of this individual is to take responsibility for all aspects of the store's operations while playing an active role on the sales floor.

New York, Ny, Us

Customer service.- Attending to customer immediate needs and coaching associates to provide an exceptional customer experience.Sales strategies - Weekly business review of the marketing event calendar, sales, ranking, sell-throughs, and inventory levels; create SMART strategies for immediate action. Monthly associate productivity reviews of their total sales, sales per hour, Item Per Transaction rate, client sales, new prospect acquisition, event participation, fulfillment participation, and new account openings. Quarter sales plan and focus business strategy and execution review for the department and each associate. Corporate communication - Ground Information from and to respective departments, conference calls to discuss customer feedback, review opportunities, and compare inventory levels to support current trends; discussion of upcoming merchandise receipts and new brand adds.Colleague engagement, coaching, and development - Monthly department meetings to discuss internal service opportunities, team challenges, customer feedback (merchandise and service), product training opportunitiesMerchandising.- Floor placement strategies according to new collections and/or sales strategies and weekly opportunities in coordination with the visual team and sales associates. Staffing.- Work closely with my HR and recruiting team to review open to hire positions and pull potential candidates, interview mention candidates; weekly associate scheduling and PTO review compared to our event marketing calendar.

New York, Us

Customer service.- Coaching associates to provide exceptional customer experience.Sales strategies - Seasonal and monthly sales plans and implementation for the department and each associate. Corporate communication - Conference calls to analyse inventory, future trends, buys, customer feedback.Continuous communication with associates - Customer feed back, trend requests, monthly sales plans and strategy development, associate scheduling, sales tracking and development of sales opportunities. Floor placement strategies according to new collections and/or sales strategies; in coordination with the visual team and sales associates. Inventory tracking, inventory control Associate training.

Middleton, Wisconsin, Us

Management of online and in-person reservationsSetup and event planningCashierAssisting servers when neededCustomer experience management

Los Angeles, Ca , Us

Operations. - Management, planning, and oversight of the day to day operations of the teams, and periodical communication with the client. Evaluation of performance, data interpretation, and metric analysis.Training.- Introduction of the team with the client company's culture, voice, mission, vision. Software training and implementation according to clients needs.Hiring.- Closely involved in the team hiring and interviewing, strict vetting process.Account Manager.- - Client relations and Team communication management. Be sure that the teams are meeting their KPIs, proper Client reporting, feedback gathering, complying with new pieces of training. Management of procedures and strategies. - Evaluation of business needs from, feedback from clients and team and strategy structure and implementation.

New York, New York, Us

New York, Us

Customer service.- Coaching associates to provide exceptional customer experience.Sales strategies - Seasonal and monthly sales plans and implementation for the department and each associate. Corporate communication - Conference calls to analyse inventory, future trends, buys, customer feedback.Continuous communication with associates - Customer feed back, trend requests, monthly sales plans and strategy development, associate scheduling, sales tracking and development of sales opportunities. Floor placement strategies according to new collections and/or sales strategies; in coordination with the visual team and sales associates. Inventory tracking, inventory control Associate training.

Event planning and implementation.

New York, Ny, Us

Customer service.- Coaching associates to provide exceptional customer experience.Sales strategies - Seasonal and monthly sales plans and implementation for the department and each associate. Corporate communication - Conference calls to analyse inventory, future trends, buys, customer feedback.Continuous communication with associates - Customer feed back, trend requests, monthly sales plans and strategy development, associate scheduling, sales tracking and development of sales opportunities. Floor placement strategies according to new collections and/or sales strategies; in coordination with the visual team and sales associates. Inventory tracking, inventory control Associate training.

Columbus, Oh, Us

Visual setup and coordination, associate scheduling, customer service, floor inventory tracking.