Oscar Valadez Email & Phone Number

Austin, Tx, Us

Austin, Texas, United States

Fremont, Ca, Us

Cleveland, Oh, Us

Contract work through Manpower Professional

Austin, Texas, Us

• Managed two of the top customer accounts as well as other clients for contract manufacturer that has facilities in the United States, Mexico and India. • Created daily open ECN (Engineering Change Notice) and SOA (Sales Order Acknowledgement) due date reporting for Engineering, Quality Control, Manufacturing, Planning/Purchasing and Sales.• Spearheaded NPI (New Product Introduction) meetings with Engineering, Quality Control, Manufacturing and Planning/Purchasing whenever customers had a new cable, wire harness, injection molded plastic part, metal part or PCBA (Printed Circuit Board Assembly) that they wanted us to build.• Logged RFQs on the quoting portal. Sent quotes to customers after they were completed by our quoting team. • Billed tariffs to customers on goods coming from China as soon as they cleared U.S. customs. Also, entered sales orders and issued RMAs.

Austin, Texas, Us

Contract work through Insight Global• Handled the order entry of replacement parts for fuel dispensers and point of sale (POS) systems.• Worked with logistics, planning and customers to ensure that orders are picked, shipped and invoiced properly.• Gave order status via email and phone. Issued RMA (Return Material Authorization) numbers for warranty replacement parts. • Trained new contractors on RMA process for warranty replacement parts.

Round Rock, Texas, Us

Contract work through Randstad Technologies• Supported the implementation of new supply chain processes, sustaining existing facilities, quality plans and management of escalations due to fulfillment status in Configuration Services. • Troubleshot EDI orders with errors and updated the Purchase Order Not Acknowledged (PONACK) SharePoint site on a daily basis. • Provided 2nd Touch (2T) weekly shipping data and weekly PONACK reporting for Configuration Services Quality. • Led team that converted Configuration Services process documents into the new Process Asset Library (PAL).• Transitioned over 200 projects from closing AMC fulfillment facility to third-party logistics (3PL) provider GENCO facility.

Berlin, De

• Managed mobile and remote power systems product line for renewable energy start-up company that generated over $600K in annual revenue.• Negotiated and secured a $106K contract, the largest dollar contract at the time, with the City of Dallas.• Developed a new product for one of the leading designers and manufacturers of large screen video displays which had the potential to generate $250K in revenue.• Instrumental in crafting a terms and conditions agreement with our largest distributor which saved the company thousands of dollars in warranty repairs.• Actively participated in Epicor ERP implementation and worked with Document Control and Manufacturing to make sure product bill of materials (BOMs) and processes were correct before we went live.• Procured electronic components used in utility scale battery energy storage systems based on MRP requirements.

Round Rock, Texas, Us

Contract work through Manpower Professional• Assisted in the roll out of a new service for Small and Medium Business as well as the rework of Custom Factory Integration (CFI) projects to make ready for original design manufacturers (ODMs).• Worked closely with customers and resource management to negotiate deployment dates. Submitted schedule requests for field engineer assignments. • Updated project status and notes in the appropriate project management tools. • Reworked 250 internal CFI projects to be used by outsourced ODMs. • One of only two selected to train new contractors on ODM rework process.

Round Rock, Texas, Us

Contract work through Volt Technical Resources• Administered standard enterprise installations from time order was placed to project completion.• Tracked project data required to provide accurate metrics to measure and improve service.• Found approximately $1.4 million in additional technician travel expenses on the Lockheed Martin USACE project that could be billed back to the customer

Austin, Tx, Us

• Managed major accounts with Dell and other related clients that produced over $3.75 million in annual revenue.• Contributed supply chain management solutions and process improvements to optimize customer satisfaction such as the Print on Demand program for Dell and the Google Search Appliance accessory kit.• Launched new projects and interfaced with Pre-Press, Purchasing, Assembly and Shipping to ensure project timelines were achieved. • Purchased printed materials, fulfillment items, cables and CD/DVD replication services.• Coordinated with Austin and Nashville hubs to balance supply with demand of hundreds of Dell SKUs while meeting customer service levels.• Promoted from Account Manager (02/03-06/06).• Served as an internal ISO 9001 quality auditor.

Contract work through Spherion Corp. • Procured materials, components, equipment, and services. • Renegotiated corporate rate with moving company for employee relocations. • Checked requisitions, obtained quotations, examined bids and assisted in issuing awards to vendors.• Reconciled purchasing activities with manufacturing department to maintain inventory at planned levels.

• Offered inside sales support and customer assistance for an e-commerce company that provided back-office, supply chain management and e-business services for value-added resellers and IT consultants.• Maintained and updated customer and Solution Provider account profiles and other database records. Provided reporting to upper-management on field sales.

• Placed purchase orders and shipping requests with vendors. Worked with vendor contacts to insure products were in stock and ready to ship. Also, dealt directly with Solution Providers and customers concerning the status of an order.• Monitored inventory levels of pre-built computers and the production of build to order computers by manufacturers with whom we had partnerships.• Awarded Employee of the Quarter because of excellent customer service skills shown during the busiest time of the year.

Suwon-Si, Gyeonggi-Do, Kr

• Responsible for maintaining OEM sales account with Dell.• Tracked daily production of computer monitors at Korean and Mexican factories.• Communicated directly with customer concerning delivery schedule, invoicing, purchase orders, and inventory control.

Austin, Texas, Us

Austin, Texas, Us