Oscar Ventura

Oscar Ventura Email and Phone Number

Problem Management Lead @ HCLTech
Guadalajara, Jal., MX
Oscar Ventura's Location
Guadalajara, Jalisco, Mexico, Mexico
Oscar Ventura's Contact Details

Oscar Ventura personal email

About Oscar Ventura

I’m a responsible, dedicated and professional computer systems engineer, graduated July 2015. More than 10 years of experience in the IT industry. Problem Management, Major Incident Management. IT HelpDesk, advanced technical skills.I’m a Cisco certified network associate in routing & switching and ITIL V3 certified.

Oscar Ventura's Current Company Details
HCLTech

Hcltech

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Problem Management Lead
Guadalajara, Jal., MX
Oscar Ventura Work Experience Details
  • Hcltech
    Problem Management Lead
    Hcltech
    Guadalajara, Jal., Mx
    View
  • Hcltech
    Problem Manager
    Hcltech Dec 2019 - Present
    Guadalajara Area, Mexico
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  • Ntt Data Services
    Helpdesk Manager
    Ntt Data Services Dec 2017 - Dec 2019
    Guadalajara Area, Mexico
    View
  • Ntt Data, Inc.
    Service Desk Team Lead
    Ntt Data, Inc. Nov 2016 - Dec 2019
    Guadalajara Area, Mexico
    View
  • Dell
    Technical Support Specialist
    Dell Sep 2014 - Nov 2016
    Guadalajara Area, Mexico
    Deliver excellent service and technical support to end-users via remote connection.Collect information through client phone calls to identify and report product problems.Instructed and trained end-users regarding computer literacy.Install software, configure and test customer PC’s.Became part of the Quality Assurance Team (Auditor)Analyze the associate's call documentation to identify areas for improvement in the quality system.
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  • Teletech
    Customer Service Representative
    Teletech Aug 2011 - Jul 2012
    Guadalajara Area, Mexico
    Provide excellent inbound customer service support.Handle confidential financial and personal information appropriately.Enter data of all customers and prospective customers into various software.
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  • Teleperformance Mexico
    Customer Service Rep.
    Teleperformance Mexico Sep 2009 - Jun 2011
    Guadalajara Area, Mexico
    View

Oscar Ventura Skills

Technical Support Customer Service Osi Model Subnetting Router Configuration Visual Basic C++ Dhcp Active Directory Dns Microsoft Sql Server Microsoft Office Computer Repair Networking Cisco Routers Cisco Certified Cisco Networking Operating Systems Team Leadership Troubleshooting Windows Windows Server

Oscar Ventura Education Details

  • Universidad Unisite
    Universidad Unisite
    Computer Engineering
  • Tolles Career & Technical Center
    Tolles Career & Technical Center
  • Hilliard Davidson High School
    Hilliard Davidson High School
    High School

Frequently Asked Questions about Oscar Ventura

What company does Oscar Ventura work for?

Oscar Ventura works for Hcltech

What is Oscar Ventura's role at the current company?

Oscar Ventura's current role is Problem Management Lead.

What is Oscar Ventura's email address?

Oscar Ventura's email address is os****@****hoo.com

What schools did Oscar Ventura attend?

Oscar Ventura attended Universidad Unisite, Tolles Career & Technical Center, Hilliard Davidson High School.

What skills is Oscar Ventura known for?

Oscar Ventura has skills like Technical Support, Customer Service, Osi Model, Subnetting, Router Configuration, Visual Basic, C++, Dhcp, Active Directory, Dns, Microsoft Sql Server, Microsoft Office.

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