As a passionate and driven Business Information Systems (BIS) student at Helwan University, I am committed to leveraging my academic background and practical experience to excel in the field of business analysis and management. Currently, I am gaining valuable experience as a trainee at CIB Egypt, where I am further developing my understanding of management and financial systems within the banking sector.My journey has been shaped by a strong dedication to learning, coupled with hands-on experiences in customer service, sales, and management roles. During my time at EL Galala Aqua Park, I developed essential skills in management, marketing, and accounting, while also enhancing my ability to work under pressure and solve problems effectively. My experience in customer service roles at Tanour El Sham Restaurant and Tabark Company has honed my communication skills and reinforced my commitment to maintaining high standards of service.I am particularly interested in exploring opportunities that allow me to contribute to innovative projects that drive efficiency and customer satisfaction. My goal is to continue growing as a professional, with a forward-looking ambition to become a business analyst. I am eager to apply my skills and knowledge to help organizations make data-driven decisions and optimize their processes.I am eager to connect with professionals in the industry, exchange ideas, and explore opportunities that align with my passion for business analysis and systems management.
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Community ManagerAlx_AfricaCairo, Cairo Governorate, Eg -
Oracle Supply Chain ManagementDigital Egypt Pioneers Initiative - Depi Oct 2024 - PresentCairo, Egypt -
Sales Associate InternIsekai Code Sep 2024 - Nov 2024Cairo, Egypt -
TraineeCib Egypt Aug 2024 - Sep 2024Egypt"As a passionate and dedicated Business Information Systems student, I am constantly seeking opportunities to expand my knowledge and skills, particularly in digital transformation and data-driven business practices. Through my recent experience with the CIB Summer Internship 2024, where I focused on 'Digital Transformation and Data Literacy,' I gained hands-on insights into how modern organizations are leveraging data to drive growth and efficiency.With a solid foundation in business analytics, management systems, and financial institutions, I aspire to contribute meaningfully to businesses by optimizing their processes and decision-making strategies. My aim is to bridge the gap between technology and business, empowering companies to succeed in an increasingly digital world.I am always eager to connect with like-minded professionals and explore new opportunities to grow and make an impact." -
Cashier And SalespersonElgalala Aqua Park Jun 2023 - Oct 2023Qesm El Suez, As Suways, Egypt“Offered exceptional service and accepted payments from over 400 clients per day, and received a 4.9 out of 5 average customer satisfaction rating.” -
Call Center Order TakerTanour El Sham Restaurant Jun 2022 - Oct 2022Handled customer service tasks by listening to customers and understanding their requirements.Ensured adherence to company rules and maintained high service standards.
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Call Center RepresentativeTabark Company Feb 2022 - Apr 2022Cairo, Cairo, EgyptProvided customer service by listening attentively and addressing customer needs.Maintained company standards and adhered to rules.
Osama Diab Education Details
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Business Information Systems -
Business Administration And Management, General
Frequently Asked Questions about Osama Diab
What company does Osama Diab work for?
Osama Diab works for Alx_africa
What is Osama Diab's role at the current company?
Osama Diab's current role is Community Manager.
What schools did Osama Diab attend?
Osama Diab attended Business Information System Bis Helwan University, Helwan University Cairo.
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Osama Diab
Agriculture Engineer | Specializing In Citrus Fruits | Interested In Smart Agriculture .El Sadat City
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