Mickaël Desbois Email & Phone Number

Lyon, Auvergne-Rhône-Alpes, France

Fondateur et Cloud Architect chez IT MonkeysEn tant que fondateur de IT Monkeys, je dirige une entreprise spécialisée dans la fourniture de solutions cloud innovantes, axées sur la collaboration et la sécurité. Mon rôle inclut :Vision et Stratégie : Définir la vision et la mission de l’entreprise, et élaborer des stratégies pour atteindre nos objectifs à court et long terme.Architecture Cloud : Concevoir et mettre en œuvre des infrastructures cloud sécurisées et évolutives, adaptées aux besoins spécifiques de nos clients.Sécurité et Conformité : Assurer que nos solutions cloud respectent les meilleures pratiques en matière de sécurité et de conformité.Collaboration : Développer des solutions de collaboration efficaces pour améliorer la productivité et la communication au sein des organisations.Gestion des Relations : Établir et maintenir des relations stratégiques avec les partenaires, les clients et les parties prenantes.Innovation : Explorer et intégrer de nouvelles technologies pour améliorer continuellement nos offres de services.Leadership : Diriger et inspirer une équipe talentueuse pour atteindre l’excellence opérationnelle et offrir un service client exceptionnel.Avec une solide expérience en architecture cloud et une passion pour l’innovation, je suis dédié à aider les organisations à tirer parti des technologies cloud pour atteindre leurs objectifs.

France

As a Cloud Architect Consultant, I specialize in designing and implementing scalable and reliable cloud solutions tailored to meet the unique needs of our clients. My role involves:Cloud Strategy Development: Creating well-informed cloud strategies and managing the adaptation process to ensure seamless integration.Solution Design: Designing and developing cloud infrastructure solutions, including servers, storage, and network components.Technical Expertise: Evaluating and selecting appropriate cloud services, technologies, and platforms to optimize performance and cost-efficiency.Security and Compliance: Ensuring cloud solutions adhere to industry best practices for security and compliance.Client Collaboration: Working closely with clients to understand their requirements and provide tailored solutions that meet their business objectives.Documentation and Training: Preparing detailed documentation and conducting training sessions to empower clients with the knowledge to effectively utilize cloud solutions.Continuous Improvement: Staying updated on emerging cloud technologies and trends to continuously enhance our offerings.With a strong technical background and a passion for innovation, I am dedicated to helping organizations leverage the power of cloud computing to achieve their goals.

France

As a Technical Pre-Sales Consultant, I bridge the gap between technical solutions and customer requirements, ensuring our clients receive tailored and effective solutions. My role involves:Client Engagement: Understanding customer requirements and providing technical support during the pre-sales process.Product Demonstrations: Conducting presentations and demonstrations of our products to potential clients, both online and face-to-face.Solution Design: Designing and developing tailored solutions that meet client needs and requirements.Proposal Preparation: Preparing and presenting product proposals and responses to RFIs (Requests for Information).Collaboration: Working closely with the sales team and other departments to ensure smooth execution of sales processes.Training: Training the sales team on the technical aspects of our products and services.Market Awareness: Staying up-to-date with product developments, updates, and industry trends to provide the best solutions to clients.With a strong technical background and excellent communication skills, I am dedicated to helping our clients achieve their goals through innovative and effective solutions.

France

As a SharePoint Support Engineer at Microsoft, I specialize in providing top-tier technical support and solutions for SharePoint environments. My role involves:Technical Support: Offering expert-level troubleshooting and resolution for SharePoint-related issues, ensuring seamless user experiences.User Training: Conducting training sessions and creating documentation to empower users with the knowledge to utilize SharePoint effectively.Collaboration: Working closely with cross-functional teams to implement and support SharePoint solutions tailored to business needs.Innovation: Continuously exploring and integrating new features and technologies to enhance SharePoint capabilities.Client and Partner Support: Assisting Microsoft partners and clients in resolving a range of critical and non-critical issues, ensuring their satisfaction and success.With a strong background in IT and a passion for problem-solving, I am dedicated to helping organizations leverage SharePoint to its fullest potential.

France

As a Technical Account Manager Assistant, I support the Technical Account Managers in providing exceptional service to our clients. My role involves:Client Support: Assisting in resolving technical issues and providing timely responses to client inquiries.Documentation: Preparing and maintaining detailed documentation of client interactions and technical solutions.Coordination: Collaborating with various internal teams to ensure client needs are met efficiently.Training: Helping to conduct training sessions for clients to enhance their understanding of our products and services.Technical Assistance: Providing technical support and guidance to clients, ensuring they can fully utilize our solutions.Reporting: Generating reports on client account status and performance metrics to assist in strategic decision-making.With a strong technical background and excellent communication skills, I am dedicated to supporting our clients and ensuring their success.