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Omon Rufus-Mike is listed as Microsoft Dynamics 365 Technical Support Engineer at Tek Experts at Tek Experts, a with 3582 employees, based in Lagos State, Nigeria. AeroLeads shows a matched LinkedIn profile for Omon Rufus-Mike.
Omon Rufus-Mike previously worked as IT Officer at Leventis Foods Ltd (A.G. Leventis Nigeria Plc Group) and IT Officer at A.G. Leventis Nigeria Plc. Omon Rufus-Mike holds Master'S Degree, Computer Science (Networking And Telecommunications) from Babcock University, Ilishan-Remo, Nigeria.
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Prominent Information Technology expert with a cumulative professional experience in Computer Networking, System and Server Administration, and Technical Support for Microsoft Dynamics Customer Engagement Plan. Expertise in providing accurate and timely services to improve operational processes, increase value, and enhance profit maximization in organizations. Certified in MCSA Dynamics 365, Microsoft Dynamics 365 Customization and Configuration, Amazon Web Services (AWS) Cloud Practitioner and CyberArk Identity Security.
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Outstanding technical support engineer with excellent skills required to support Microsoft Dynamics 365 Customer Engagement. Strong interpersonal communications skills to provide an understanding of the issue a client may be experiencing which then facilitates in resolving issues quickly and efficiently.
Systems and Processes:Manage Servers for effective user log on processes (Active Directory Server), prompt receipt of mails (Exchange Server), Database Administration to ensure seamless access to MS Dynamics NAV 2013 an ERP Application for daily business operations, availability of internet service for authorized users, protection of systems with Kaspersky antivirus and reliable backup of company data. Also, close monitoring and maintenance of CCTV installed in the premises with prompt repairs done when necessary.Service Provider: Daily Support of Users, Hardware, Software Applications, and Mobile/Smart Devices. Ensure users have access to outlook on premises and outside, create an automated help desk to log all request and resolution. Supporting a multi-site IT infrastructure of at least 100 employees. IT Equipment Maintenance:Support Ancillary IT Equipment: Photocopiers | Printers | Scanners |Projector |Desktop Phones |PABX and ensure that operational cost of repair of any equipment should be below 5% andcomponents replacement 10% of its acquisition cost.CUG Administration:Ensure thorough Administration of Closed User Group (CUG) for current employer by making sure Airtel keeps to credit limits agreed upon for each user.
Creating, Updating and Monitoring IT user accounts on the Active Directory and Exchange servers. Ensuring that all systems have up to date Antivirus levels throughout the organization. Troubleshooting and Maintenance support for user break-fix solutions. Producing reports for IT Manager. Troubleshooting technical problems and implementing solutions. Supporting a multi-site IT infrastructure of at least 50 employees. Responsible for the fast and accurate troubleshooting of reported faults. Providing technical support via help desk systems for a wide range of internal & external applications.
Other employees you can reach at tek-experts.com. View company contacts for 3582 employees →
Teodora Yordanova
Colleague at Tek ExpertsSofia, Sofia City, Bulgaria
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JD
Jim Douglas
Colleague at Tek ExpertsColorado Springs, Colorado, United States
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Osigwe Dickson Cyril
Colleague at Tek ExpertsLagos, Lagos State, Nigeria
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Ezekiel Iyeke
Colleague at Tek ExpertsLagos, Lagos State, Nigeria
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TJ
T J
Colleague at Tek ExpertsMoses Lake, Washington, United States
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MJ
Mutsinzi Jean François
Colleague at Tek ExpertsKigali City, Rwanda
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Sunday Nnaji
Colleague at Tek ExpertsLagos State, Nigeria
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Samuel Amedu
Colleague at Tek ExpertsLagos State, Nigeria
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Mauricio Corrales Sánchez
Colleague at Tek ExpertsCartago, Costa Rica
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KJ
Kevin James
Colleague at Tek ExpertsColorado Springs, Colorado, United States
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Quick answers generated from the profile data available on this page.
Omon Rufus-Mike works for Tek Experts.
Omon Rufus-Mike is listed as Microsoft Dynamics 365 Technical Support Engineer at Tek Experts at Tek Experts.
Omon Rufus-Mike is based in Lagos State, Nigeria while working with Tek Experts.
Omon Rufus-Mike has worked for Tek Experts, Leventis Foods Ltd (A.G. Leventis Nigeria Plc Group), and A.G. Leventis Nigeria Plc.
Omon Rufus-Mike's colleagues at Tek Experts include Teodora Yordanova, Jim Douglas, Osigwe Dickson Cyril, Ezekiel Iyeke, and T J.
You can use AeroLeads to view verified contact signals for Omon Rufus-Mike at Tek Experts, including work email, phone, and LinkedIn data when available.
Omon Rufus-Mike holds Master'S Degree, Computer Science (Networking And Telecommunications) from Babcock University, Ilishan-Remo, Nigeria.
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