Oshane Chambers Email & Phone Number

Hong Kong

Jamaica

Passionate and detail-oriented Customer Service Representative with a proven track record in lead qualification and data management. With exceptional communication skills and a customer-centric approach, I excel in engaging with potential leads, verifying their information, and ensuring they meet specific criteria before passing them on to the sales team. My role is pivotal in streamlining the lead approval process, enhancing data accuracy, and driving overall efficiency in sales operations.

Montego Bay, St James, Jamaica

I play a crucial role in identifying and nurturing potential clients, ensuring a seamless transition to our sales team. My responsibilities include:Engaging in outbound sales calls to potential customers who have signed up for cellphone and internet services.Utilizing probing techniques to qualify leads and gather relevant information, which is then passed on to the closing sales agents.Setting appointments for customers to receive callbacks and scheduling follow-up calls for business consultants with potential customers.Persuading undecided customers by highlighting the benefits of our services through compelling sales presentations.Demonstrating quick thinking and fast responses to maintain customer interest and engagement.Setting the tone and expectations during the initial interaction to ensure a smooth transition to the closing sales agents.Accurately entering customer basic information and their service preferences into the system.My expertise lies in pinpointing high-quality leads and setting the stage for successful sales engagements.

Montego Bay, Saint James, Jamaica

St James, Jamaica

As a customer service representative, I am dedicated to providing exceptional support and assistance to customers, ensuring their needs and concerns are addressed promptly and effectively. My primary responsibilities include handling inquiries, resolving issues, and offering guidance on products and services. With strong communication skills and a patient, empathetic approach, I strive to create a positive experience for each customer, fostering satisfaction and loyalty. My goal is to be a reliable resource and advocate for customers, delivering high-quality service with every interaction.

St James, Jamaica

As a seasoned Debt Collection Agent, I have developed a robust skill set in managing overdue accounts and negotiating payment plans. My experience has equipped me with the ability to handle difficult conversations with empathy and professionalism, ensuring positive outcomes for both the creditor and debtor.

Jamaica

As a ramp attendant, I play a crucial role in ensuring the smooth and efficient operation of ground services for aircraft. My primary responsibilities include handling baggage, guiding aircraft to and from gates, operating ground service equipment, and ensuring safety protocols are followed on the tarmac. With a focus on precision and teamwork, I contribute to timely departures and arrivals, enhancing the overall travel experience for passengers.

Human And Social Biology, Electronic Document Preperation And Management, 7 - 11

Activities and Societies: 4h ClubI have graduated from Irving high school

Information Technology, 2

Gsat, Irwin High School

Activities and Societies: none

Education record

English Language And Literature, General