Provide technical support to the clients during the software deployment and after the deployment.Provide knowledge transfer to clients by implementing extensive training programs.Assist with client call and / or visit, where needed, to ensure client satisfaction and retention.Attend to the meetings and generating innovative ideas.Support to the development process of web and mobile applications.

Assessed existing systems deployed in the company.Provided training to employees about internal systems.Designed, developed new features and tested new release systems.Strategic planning as well as executing new system features.Prepared necessary documents and manuals.

Designed and Developed internal Mobile and Web applications.Supported the entire application lifecycle.Gathered specific requirements and suggested solution.Implemented unit and UI tests to identify malfunctions.Liaised with product development team to plan new features.• As a part of digitalization strategy developed and launched its mobile application "MyFintrex" with the primary purpose ofexpanding its reach, providing customer convenience for ease of obtaining… Show more Designed and Developed internal Mobile and Web applications.Supported the entire application lifecycle.Gathered specific requirements and suggested solution.Implemented unit and UI tests to identify malfunctions.Liaised with product development team to plan new features.• As a part of digitalization strategy developed and launched its mobile application "MyFintrex" with the primary purpose ofexpanding its reach, providing customer convenience for ease of obtaining information. The ‘Android’ supportedapplication is an information portal available to not just its customers, but to the general public who would like to interactand obtain more information about what Fintrex has to off Show less