Oshan Pallawala Email and Phone Number
As an Operation Supervisor at Toronto Marriott Markham for over a year, I've handled the responsibilities of a Front Office Manager. With 4 years of Marriott experience at Premium Classic properties in Canada and Sri Lanka, totaling 5+ years in the industry including training in front office and housekeeping, I've achieved milestones such as Leader of the Quarter, Associate of the Month and Outstanding Guest Service Awards. Additionally, I'm a recent graduate of Seneca College with 4 years of formal education in Hospitality and Tourism Management in Canada and Sri Lanka, complemented by a solid base in International Cookery and Food and Beverage from Hotel School.Few of my current job responsibilities and skills are,Manager on DutyManaging the department while HOD is awayMarriott Bonvoy ConnectorMaking the department schedule weeklyLeading associate interviews (Marriott Certified Interviewer)Orderings and Receiving (HotShop) Reviewing BSA standards and performing welcome audits Monitoring department upsells and enrollmentsSolving all the billing issues and other concerns front desk agents encounter daily at workMARSHA, Opera 5.6, GXP, In-Gauge Volunteering Heatwave Beach Volleyball - Fundraiser for Sick Kids Foundation in Summer 2023Coldest Night of The Year - Fundraiser and Walk for Homeless in February 2024
Marriott International
View- Website:
- marriott.com
- Employees:
- 179195
-
Assistant Rooms Operations ManagerMarriott International May 2024 - PresentToronto, Ontario, Canada -
Assistant Rooms Operations ManagerToronto Marriott Markham May 2024 - PresentMarkham, Ontario, Canada -
Hotel Operations Supervisor - RoomsToronto Marriott Markham Jan 2023 - May 2024Greater Toronto Area, CanadaManager on duty 5 days a week, Marriott certified interviewer, Weekly staff scheduling, Overlooking Front Office, EMBARK certified -
Guest Experience Expert (Night Audit)Toronto Marriott Markham Sep 2022 - Jan 2023Toronto, Ontario, Canada -
Rooms Controller/Front Office ExecutiveSheraton Kosgoda Turtle Beach Resort Jan 2022 - Jul 2022Southern Province, Sri LankaEmployee of the month | Overlooking front office department while managers are off duty | Training the department | Handling groups -
Front Office AssociateWeligama Bay Marriott Resort & Spa Aug 2019 - Aug 2021Weligama, Southern Province, Sri LankaEmployee of the month | Highest up-seller | TripAdvisor feedbacks -
Housekeeping TraineeShangri-La Group Dec 2017 - Jun 2018Colombo, Western Province, Sri LankaRoom attendant duties for highest category roomsEvening turndown teamNight shift team -
Front Office TraineeCinnamon Hotels & Resorts Aug 2016 - Jun 2017Kandy, Central Province, Sri LankaReceptionist, cashier, guest services
Oshan Pallawala Education Details
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Hospitality -
Gpu 3.29 -
12 And 13
Frequently Asked Questions about Oshan Pallawala
What company does Oshan Pallawala work for?
Oshan Pallawala works for Marriott International
What is Oshan Pallawala's role at the current company?
Oshan Pallawala's current role is Asst. Rooms Operations Manager at Toronto Marriott Markham.
What schools did Oshan Pallawala attend?
Oshan Pallawala attended Seneca College, Management And Science University, Sri Lanka Institute Of Tourism & Hotel Management, Kingswood College Kandy.
Who are Oshan Pallawala's colleagues?
Oshan Pallawala's colleagues are Catherine Olson, Alberto Tryon, Shivam Suneja, Gaurav Chauhan, Aabhashree Rahangdale, Leslie Isetta, Jessy F.
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