Omar Shariff Email & Phone Number

Irvine California

• Experienced project manager with multiple years of success leading all phases of diverse technology projects and business analysis experience
• Business strategist; plan and manage multi phased projects aligning business goals with technology solutions to drive process improvements, competitive advantage and bottom-line gains.
• Leverage technical, business and financial acumen to communicate effectively with client executives and their respective teams.
• Utilize project management methodologies to manage large project teams and known for high-quality deliverables that meet or exceed timeline and budgetary targets.

Overland Park, Kansas

• Created resource requirement and utilization models tracking call center employee performance
• Managed a project team implementing Interactive Voice Response (IVR) technology for collection activity across all Dex One markets
• Created a systematic solution available to all Dex One employees identifying minimum advertiser renewal requirements
• Managed a team of business analysts creating a systematic solution that compares all new customers against the database of existing Dex One advertisers to minimize bad debt exposure
• Responsible for identifying process improvement opportunities and respective recommendations to department managers for increased efficiencies using lean six sigma concepts
• Created a systematic solution to flag all customers exceeding credit policy thresholds while eliminating the need for manual reporting

Overland Park, Kansas

• Determine best practice, recommend solution to management and implement a common process across all foot prints
• Project manager for the successful implementation of the print, paper and eBill vendor
• Led a project team of eight Senior Business Analysts in defining the organizational requirements for variable term contract advertisers

Overland Park, Kansas

• Performed numerous analysis and customer profile evaluations to determine credit risk
• Member of eight person team that helped identify the current state of digital product offering
• Generated credit process flow charts for all department processes for cross-training employees and documentation for senior management

Overland Park, Kansas

• Generate renewal and increase reporting throughout sales canvass
• Review and approval of credit applications
• Assist the sales organization via review of advertiser’s portfolio and determine credit requirements