Omar Sami Elshazly Email & Phone Number

Cairo, Egypt

Cairo, Egypt

-Create a reliable and accurate data base for retail credit products using various tools such as SQL, Python.-Retail's credit portfolio analysis/analytics using AI through Python.-Extracting needed reports for top management/CBE in timely manner.-Creating monthly presentation to track retail's portfolio performance.-Identifying trends, patterns and gabs in retail's portfolio and take the appropriate pro-action accordingly.-Create vintage analysis for the whole NBE's retail portfolio-Create Dashboards using Oracle BI, MS power BI for top management to track portfolio's performance.-Take part in all retail's new products launch -Take part in all retail's new application/modules launch, such as "RAROC,IFRS,ERM" in co-operation with all concerned parties

1187 Nile Corniche, Cairo Governorate

•IFRS 9 implementation team member•Stress testing on retail portfolio •Development of ECL, LGD, EAD calculations methodology in cooperation with Moody's•Preparing assessment of worthiness •Monitoring retail collections and bad debt recovery performance•Handle Credit Policy for the Retail/Consumer Banking business with a focus on loans, secured, unsecured and related products•Enhance and implement credit policiesRisk Analysis and Project Management for new product approvals and new business•Handle financial analysis and performance analysis•Handle portfolio management and ensure that portfolio quality is optimal•MIS Reporting•Work with internal teams on all Credit Policy matters

57 Mourad St. Giza Governorate, Egypt

-Analysis of retail portfolio.-Calculation of bank's provision for retail sector according to ( assessment ofworthiness and IFRS)-IFRS 9 implementation team.-Creating reports for the decision makers " upper management".-Creating reports for central bank of Egypt.-Monitoring finance LGs with financial development sector.

Horizon, 6Th Of October

-Make sure that Vodafone's post-paid customers pay there bill in timely manner.-Make sure that customer's don't exceed the available timeline.-Assets Vodafone's customers with any issues that they have with their bills.-Make sure that every customer is satisfied and know exactly what he pays for.

Nasr City 1, Cairo Governorate, Egypt

Obligatory military service.

Zahraa El Maadi

-Handling Vodafone’s Premium customers inquires and complains. -Create database entry for each inquiry to assure that the most accurate reports are generated -Create the proper service request submitted to other teams to solve different issues and make sure that every request is closed within it’s service level -Retain customers -provide world class service -Handling customer’s escalations -Make basic network troubleshooting and submit tickets to network team in order to solve network issues within agreed service level -Communicate with our external vendors to solve any possible issue -Handling floor duties and management

7A Nile Courniche Maadi

-Handling Vodafone’s High value customers inquires and complains. -Create database entry for each inquiry to assure that the most accurate reports are generated -Create the proper service request submitted to other teams to solve different issues and make sure that every request is closed within it’s service level -Retain customers -provide world class service

Cairo Governorate, Egypt

-Handling Vodafone’s mass segment customers inquires and complains. -Create database entry for each inquiry to assure that the most accurate reports are generated -Create the proper service request submitted to other teams to solve different issues and make sure that every request is closed within it’s service level

-Attending interviews with candidates and select the suitable ones -Attend meetings/ interviews with ENACTUS partners -Create marketing plans and set the time frame to complete it -Create check list for the required tasks -Check the attendance of the members and asses the performance of each one

Egypt

-Attended training in branch management department which involves, communicating with branch management to escalate any issues and handle ASAP. -Handling customer’s complains -Branch auditing -Assets management

Bachelor Of Business Administration (Bba), Accounting And Business/Management, Good

General Secondery Certificate, General Studies