Oshean Harendra Email & Phone Number

Melbourne, Victoria, Australia

1. Deploy, configure, and maintain the SCOM (System Center Operations Manager) and Squared Up monitoring tool set to monitor our infrastructure effectively.2. Develop and implement monitoring strategies, best practices, and procedures to identify and resolve potential issues before they impact system performance or availability.3. Monitor the performance.

Melbourne, Australia

Maintain and Expand Solarwinds Monitoring platform at Tabcorp.1. Consolidate many Solarwinds instances into one global instance.2. Consolidate other monitoring systems which does the same task but expensive, into Solarwinds to reduce the cost and give single pane of glass across the infrastructure.3. Building Dashboards for special events.4. Spearheaded.

Melbourne, Australia

Level 1,2 & 3 Support for few clients in Victoria

Melbourne, Australia

• Provide 1st and 2nd level support for requests received by phone, email and in person.
• Make initial diagnosis of routine problems, with limited direction, using set procedures. Advise on or apply known solutions, including documenting problems, progress checking, and escalation to ensure resolution of.
• Identify operational problems and resolve or escalate as appropriate to minimize service interruptions
• Put Monitoring in place to minimise production down time.
• Undertake scheduled operational procedures and maintenance activities in line with operational expectations and service levels to support business operations
• Assist in the review and redesign of processes or procedures, to improve team productivity or efficiency

Melbourne, Australia

Bachelor'S Degree, Networking And Security

Education record