Oleksandra Shevchuk Email & Phone Number

Kraków Area, Poland

Core BA activities in Software Developmet Projects for Investment Bank ( Wealth Management, BREXIT, Stress Testing, IFRS9, Finance&Market Risk) using Fitnesse, AXIOM, A360, Oracle Toad, Business Object, Visio, Crescent, Quality Center, Jira, SharePoint and SCRUM SDLC.

Kiev

Business Analysis in Software Development for Fuel&Retail – • Conduct as-is and to-be analysis of customer requirements with regard to business process optimization and new alternatives.• Support of the technical optimization of business processes and development of new solutions.

 Management of Process Group activity. (responsibility definition, communication, motivation, etc). Owner of:a. Control of Documents and records procedure, b. Corrective and Preventive action procedure,c. Non-conforming Product procedure Implementation of process-related trainings for employees.  Development Company Quality Assurance Plan, Quality Manual. (keeping them in actual status) Monitoring and analysis quality goals achievement.  Consulting Company management on quality goals establishment. Organization of Customer Satisfaction Surveys gathering and analysis. Communication with customers about Improvement proposals. Managing and conducting Internal Audit. Analysis and monitoring Non-conformities. Eliciting improvement areas. Analysis and monitoring QMS Improvement Requests(including customer complaints and employee propositions) Implementation Employee satisfaction survey (for company internal services) Conducting process metric analysis for Top Management. Ensure company compliance to ISO 9001. Communication with company employee on quality questions and quality achievements. Participation in SEPG Europe Conference(2008, Germany, SEI Institute), Certified as Lead Auditor (2009,Kiev,BVeritas), Attended course Project Management Advanced (2007, Moscow, PSM consulting)

 Assistance in process and quality relates appraisals and assessments (CMM/CMMI, ISO, SPICE AUTOMOTIVE, DO-178B, DO-248B.). Gaps identification.  Conducting Internal Audit. Maintaining process assets library with audit results.  Assistance in process tailoring on project levels.  Updating checklists and tracing them to process requirements.  Monitoring implementation of corrective actions in project processes.  Provide project teams with expertise in SE practices.  Participate in peer reviews. Conduct process-related trainings for project teams.

Development Quality Assurance Plan, Process and Product Audit, Quality Reports, Implementation and Institutionalization processes of ISO9001:2000, ISO9001:2000 certification, procedures (in English) writing and review, document and record templates creation, CMMI level 3 GAP analysis. Software Engineering Process Group (SEPG) member. Owner of Requirement management process and Internal Audit process

Development Quality Assurance Plan, Process and Product Audit, Quality Reports, Implementation and Institutionalization processes of CMM level 3, CMM level 3 certification, Member of assessment team. Owner of Metric collection process, Software Engineering Process Group (SEPG) member, Member of Assessment Team

development new functionalities, support and maintenance Accounting SystemTechnologies: SQL, Delphi 4.0, Informix, RDBMS, DCOM, ODBC, OOP

Master, Mathematics

Completed, It Management