As an Infrastructure Support Specialist at Epicor, I specialize in Dell SonicWALL deployments and SaaS services, providing reliable and secure solutions for a variety of clients. I have over three years of experience in IT, ranging from system administration to IT management, and I am always eager to learn new skills and technologies.I also have a minor specialization in Cloud platforms and Sophos Firewalls, which I developed during my previous role as the Director of Information Technology at Cabool R-IV School District. There, I led an initiative for switching replacements, directed a team to upgrade hardware, and managed cloud platforms. I am proficient in Google G-Suite for Education, wireless technologies, and Sophos firewalls.I am passionate about delivering high-quality IT services and ensuring customer satisfaction. I have excellent time management and communication skills, and I work well with my team and clients. Outside of work, I enjoy spending time with my family and sim racing.