- R&D Application Performance Monitoring- Optimizing, automating and managing software delivery process with CI/CD pipelines- Infrastructure provisioning with IaaC

- Overseeing the Azure portal with a focus on cost management.- Managing Azure servers and assisting customers.- Administering Microsoft Exchange and M365 Admin Centers.- Managing access points, switches, and internal network equipment.- Utilizing experience with L2TP VPN, SSL, and site-to-site VPNs.- Managing client projects, setting up on-premises servers for clients, and providing feedback on their networks and hardware environments.- Improving the server administration department by creating relevant procedures and deploying, configuring, and troubleshooting the server virtualization environment.- Attending to hardware, application, and network troubleshooting.- Performing server backups.- Administering Windows and Linux physical and virtual servers.- Maintaining IT inventory and software licenses.- Managing databases and working on enhancing database performance, while guiding developers and implementation engineers.- Validating customer server environments and providing guidance.- Assisting with business continuity and disaster recovery plans.- Troubleshooting internal applications.

- Attend the patching activities- Providing patching support, monitoring and validating SVOC ETL jobs after major releases/fix versions- Attend the ticket activities - Providing offshore support for GEICO Production and Non-Production environments- Communicate with different teams and provide technical support- Support senior DevOps engineers where necessary- Attend the alert monitoring- Perform on-call person responsibilities- Provide knowledge transfers to other offshore GEICO employees- Perform daily environmental health checks and take necessary actions.- Worked on a critical infrastructure upgrade project.- R&D new tools and technologies

- Preparing and delivering regular lectures for students (online/offline). - Conducting tutorial sessions, seminars and laboratory classes (where relevant) - Prepare and mark student assignments. - Ensure that module design and delivery comply with quality standards and regulations of the University.

I have done 06-month training period as a trainee computer operator. During the training period, I prepared and maintained documents, spreadsheets, etc. for their official purpose and deliver hardware technical support and learnt about background management procedures of the hospital.