Osiris Marte Email & Phone Number

New York City Metropolitan Area

Greater New York City Area

* Supported the Quality Management unit with the development and execution of NYSDOH Performance Improvement Projects (e.g., Asthma and Diabetes Management), including performance matrix, submission of project reports and summaries.* Developed strong collaborative relationships with external partners (e.g.., health plan providers, hospitals, health centers, city/state agencies, community-based organizations and vendors) to execute clinical quality initiatives, member engagement, and population health interventions in underserved communities citywide.* Participated in health-related coalitions and health equity initiatives coordinated by the NYCDOH.* Developed and executed innovative strategies for member engagement and outcomes, supporting healthcare quality measurement data such as NCQA, CAHPS, HEDIS and NYS QARR.* Served as Team Leader for HEDIS Workgroup focused on Chronic Conditions * Provided oversight of the production and execution of health plan Member Newsletters * Coordinated the health plan’s Member Health Advisory Committee* Led the development and execution of innovative health promotion and disease prevention programs for over 400,000 ethnically diverse Medicaid recipients across New York City, and Nassau County.* Managed 10 direct reports (professional Health Educators) and indirect oversight of Member Outreach Associates.* Actively engaged with management across the matrix (including Quality Management, Case Management, Behavioral Health, Compliance, Marketing, Community Relations) on quality improvement initiatives, new business implementation, and growth.

Brooklyn, Ny

• Collaborate with management across the company and with Medical Management team in strategic planning and execution of various new initiatives in HCMS to meet the needs of the NY Plan •Support Quality Management: Lead QARR/HEDIS Chronic Conditions workgroup; Complete yearly NCQA population study; Served as editor for Health Plan Member Newsletter distributed to over 300,000 members; Assist with strategic planning and implementation of QARR/HEDIS initiatives•Partnered with the health plan’s Case Management Program (physical health and behavioral health) for implementation of activities focused on Chronic Disease Management and Hospital Re-admissions Prevention programs.

Greater New York City Area

* Manage a team of professional Health Educators* Oversee monthly scheduling, staff assignment and implementation of field workshops throughout NYC and Nassau County* Collaborate with RN's in implementation of Disease Management and Hospital Re-admissions Prevention programs*Participate in the design, coordination and implementation of quality assurance activities to address QARR and HEDIS member measures*Research, design and implement team building activities*Health promotion community events planning and coordination*Editor of health plan member newsletters (for Medicaid, CHIP, HCP and MEDICARE-SNP members)

*Supervised a team of professional Health Educators*Responsible for coordination and implementation of field workshops (on average 100 per month), assigned staff for each workshop, evaluated staff performance on monthly basis*Conducted workshops on a variety of health topics including asthma, diabetes, depression, heart disease, hypertension, domestic violence in public schools, CBO's and Health Centers throughout NYC*Assisted in design and implementation of member phone coaching disease management programs * Met with community organizations and other public organizations to develop sites where to conduct health education workshops*Assisted in the production of health plan member newsletter

Masters Degree, Public Health

NATIONAL SOCIETY FOR PUBLIC HEALTH EDUCATION (SOPHE) Student and New Professional Caucus Co-chair *New Member Recruitment *Newsletter.

Bachelors Degree, Community Health