Osiris Ramos Email & Phone Number

Austin, TX, US

Austin, Texas, United States

An intensive 5-month bootcamp with over 1000 hours of courseworkFundamentals and in-depth exploration of UX design including user experience research, insight synthesis, persona creation, information architecture, site maps, user flows, wireframes, and prototypingUsed storytelling techniques to bring our personas to life with user flows, User Experience.

Chicago, Illinois, United States

• Designed and created artist welcome materials including artist letters, itineraries, and info sheets
• Served as primary point of contact for over 30 guest artists and conductors
• Managed schedules for rehearsal rooms and administrative meetings

Austin, Texas, United States

• Oversaw daily customer service interactions
• Developed and enforced COVID-19 safety protocols

Washington D.C.

• Designed new methods for consolidating resources among all program genres effectively reducing shared production expenses by 10% through maximized efficiency
• Standardized artist letter, event itinerary, and other documents for consistency between all program departments
• Created and presented updated programming department employee handbook
• Served as Artist Services Manager for Club at Studio K performances
• Trained and oversaw new production assistants and interns

Aspen, CO

• Designed and created guest artist itineraries
• Arranged travel, transportation, lodging, and hospitality for over 50 guest artists and conductors
• Coordinated logistics for artists' performances, rehearsals, and master classes

Urbana, IL

Urbana-Champaign, Illinois Area

Illini Student Musicals is a non-profit organization dedicated to the accessibility of musical theater to students and the local community at the University of Illinois at Urbana-Champaign. Each year, the organization presents two main stage productions with budgets ranging from $9,000-$13,000 as well as several smaller shows, cabarets, and community.

Urbana-Champaign, Illinois Area

Supervisor for Patron Services Department at multi-stage performing arts center with 250,000+ annual visitors. My responsibilities include communication between stage management and front of house staff via radios, aiding patrons with accessibility needs, training Patron Services Hosts, managing the front desk, and handling unanticipated incidents and.

The Ravinia's Steans Music Institute facilitates the accessibility of distinguished musical faculty and elite performance opportunities to young artists in jazz and classical music. As a production assistant, my responsibilities included overseeing the hospitality of fellowship musicians and faculty, consulting with Ravinia Festival staff to improve RSMI.

Urbana-Champaign, Illinois Area

Desk Clerk at dormitory hosting conference groups and student enrichment retreats. Duties include resolving client concerns, giving directions to guests, data entry, selling meal tickets and parking passes, key inventories, and large group check in/outs.

Greater Chicago Area

My responsibilities at Chicago Sinfonietta included participating in marketing and engagement brainstorming; planning and executing audience engagement activities at Sinfonietta Performances; communication between artists, patrons, donors, and staff; and general administrative help at the office and performance venues.