Oskar Dlugolecki Email & Phone Number

- The project focused on data center migrations to a private cloud environment across multiple locations.- Create comprehensive concept designs and deliver engaging presentations to stakeholders at all levels.- Develop High-Level Designs (HLD) for migration, incorporating best practices and aligning with project objectives.- Collaborate with multiple teams to obtain approvals and ensure compliance with organizational standards.- Validate proposed solutions for functional and technical requirements.- Maintain documentation of architectural decisions, design artifacts, and migration plans.- Identify and address project risks and challenges promptly to minimize disruptions.- Provide technical guidance and support to foster a collaborative environment within the project team.- Manage client and stakeholder relationships, delivering solutions aligned with business objectives.

- Automated the deployment of call manager as a primary focus in the project.- Utilized Terraform for the deployment of virtual machines (VMs) to streamline the process.- Developed Python scripts to automate the configuration of each VM after deployment.- Leveraged the Selenium module to configure various aspects, including hostname, domain, IP, static routes, and SIP settings.- Utilized an external YAML file generated by Terraform to parse variables and make them accessible in the Python script.- Overcame the challenge of creating certificates with zero touch.- Demonstrated dedication to the client by creating a graphical user interface (GUI) that simplified the execution of deployment scripts with a single button press.

Bristol, England, United Kingdom

- Led end-to-end project delivery, taking designs from design to acceptance into service, demonstrating proficiency in various technologies involved.- Configured servers, including RAID setup and ILO/iDrac configuration, ensuring proper hardware configuration.- Collaborated with the network team to coordinate IP addresses and switch ports for accurate server racking and connectivity in the server room.- Utilized remote access to continue server configuration according to project-specific requirements outlined by the architect.- Implemented virtualization using VMware ESXi hosts managed by vCenter or physical servers, depending on project requirements.- Created virtual machines and configured operating systems (OS) on both virtual and physical servers, including setting up Windows features (e.g., AD, DNS, DHCP, WSUS).- Installed and configured third-party software, such as McAfee EPO, to meet project needs.- Maintained system security and compliance by applying patches, implementing hardening measures to conform to CIS Level 1/2 standards, and preparing for external health checks and accreditation.- Streamlined deployment of Windows 10 for desktop users by utilizing the Microsoft Deployment Toolkit to create a customized gold build with software (e.g., Office) and fully patched OS.- Deployed the gold build using Windows Deployment Services for efficient and consistent deployment across multiple systems.- Possess third-line support experience, addressing server issues, performing patching, and managing VMware environments.

Milton Keynes, England, United Kingdom

- Successfully implemented click and collect devices across a large estate of 2000+ devices.- Utilized VMware Airwatch / WorkspaceONE to create a locked-down profile for the Zebra TC75 devices, ensuring store colleagues had restricted access to specific applications and a designated network.- Developed an innovative staging process to significantly reduce manual input time from 15 minutes to just 10 seconds per device.- Implemented a QR code system that automated device staging, streamlining the configuration process for improved efficiency.- Collaborated with network teams to support a tech refresh initiative for network switches.- Transferred configurations from old switches to new switches, ensuring a seamless transition.- Conducted firmware upgrades and addressed any troubleshooting issues that arose during the switch upgrade process.- Demonstrated strong problem-solving skills and attention to detail in managing switch upgrades and resolving technical challenges.- Maintained a proactive approach to ensure smooth operations and minimize downtime during the network switch upgrade project.

Milton Keynes, England, United Kingdom

- Managed backups and disaster recovery operations for over 70 clients, ensuring data protection and business continuity.- Provided 1st/2nd line support to clients, resolving technical issues and ensuring smooth operation of their IT systems.- Built physical servers and desktops tailored to meet specific client requirements, demonstrating strong technical expertise.- Developed comprehensive user documentation to facilitate efficient system usage and troubleshooting for clients.- Streamlined reporting processes by implementing automatic reporting mechanisms, improving efficiency and accuracy of backup and disaster recovery status updates.- Demonstrated exceptional organizational skills in managing multiple client accounts and ensuring timely execution of backup and recovery tasks.- Maintained a proactive approach to identify and address potential issues, minimizing downtime and optimizing client satisfaction.- Collaborated effectively with cross-functional teams and stakeholders to deliver superior service and exceed client expectations.- Ensured compliance with industry standards and best practices in backup and disaster recovery procedures.- Continuously improved knowledge and skills in emerging technologies and industry trends, staying updated with the latest advancements to deliver optimal solutions for clients.- Fostered strong relationships with clients, earning trust and delivering exceptional customer service.