• Led a diverse team of 15 Field Engineers across 10 countries, overseeing multi-stage completions, liner hangers, frac operations, coiled tubing operations, and various other workover activities both onshore and offshore.• Contributed to Sales and Engineering teams on over 30 customer proposals per year, ensuring accurate and relevant operations procedures and documentation, contributing to overall business success.• Fostered and strengthened partnerships with over 20 key customers, leading to increased customer satisfaction and retention scores through enhanced operational support.• Collaborated closely with finance departments to oversee expenses, handle tickets, and manage budgeting, ensuring financial accuracy and efficiency.

• Supervised the installation of cemented and open-hole completion tools at over 30 onshore and offshore international locations under conventional, managed pressure, and managed cementing operations.• Corresponded with company representatives and engineering teams on 100% of the jobs, ensuring seamless execution and client satisfaction.• Completed final quality assurance and quality control on over 300 tools, parts, and equipment on location to ensure compatibility with wellbore and completion operations.• Coordinated with key on-site personnel, improving communication efficiency.

• Supervised the installation of cemented and open-hole completion tools at over 150 onshore locations under conventional, managed pressure operations, ensuring 100% compliance with project scope.• Ensured adherence to procedures during more than 150 fracturing operations, reducing operational errors.• Completed field reports, management of change (MOC), field trouble reports (FTR), and customer satisfaction reports, maintaining a 95% customer satisfaction rate. • Participated in all required company training, enhancing skill sets and staying current with industry standards.• Achieved 100% compliance with Packers Plus and customers’ Health & Safety policies and procedures during all operations.

• Delivered onsite technical support for 30+ field projects.• Supported supervisors in completing daily treatment reports, job tickets, and hazard assessments, ensuring a 95% accuracy rate.• Worked alongside operators to understand the functionality of 30+ pieces of equipment, enhancing team effectiveness and increasing equipment utilization.• Expanded knowledge of engineering tools, software, and standards leading to improvement in technical support capabilities.