Osman Gencoglu Email & Phone Number

Istanbul, Turkey

• Promoted to
• Coordinate and lead Koç Holding Data Governance Program
• Design KoçDigital’s AI 3.0 vision & BrAIn program with solutions and services
• Coordinate and lead data and analytics maturity assessment projects and provide a detailed & strategic roadmap for clients in their data-focused transformation journey.

Istanbul, Turkey

• Recruited to manage, lead and consult the data management, data governance & analytics focused projects of KoçDigital’s clients mainly performing in a large variety of sectors including automotive, energy, industrial.
• Coordinate and lead KoçDigital DACAMA (Data Capabilities Maturity Assessment by BCG, Boston Consulting Group) projects together with a team of expert business consultants, senior data engineers and business.
• Provide a detailed roadmap on technological infrastructure, data ecosystem collaborations, data governance and analytical use case scenarios according to customer needs during projects.
• Follow and analyze business use cases on new technology trends like Blockchain, Digital Marketing, Marketing Technologies, Industry 4.0, Internet of Things (IoT) and Advanced Analytics to be able to understand business.
• Work closely with the Industry Leadership division to create additional sales opportunities based on the customer needs and roadmap in the projects.

Istanbul, Turkey

• Recruited to develop and deliver industry-specific strategies and solutions within both the finance sector and conglomerates in the newly organized Segment Marketing department enabling the company focus on being a.
• Coordinate and work with the Sales, Product Management and Technology divisions for cross and upsell of services and products in the segment-specific customers according to their needs and digital trends in the.
• Follow, analyze and develop business use cases on new technology trends like Blockchain, Smart Contracts, Robotic Process Automation (RPA), Smart Cities, Industry 4.0, Internet of Things (IoT), Advanced Analytics.
• Create market research and feasibility reports for new products and services, which are in the Product Management division’s yearly plans and product roadmaps. Create business and industry specific insights for.
• Work with the Corporate Communications division for the launch planning activities on newly developed product and services to develop continuous brand awareness. Create digital marketing activities for the finance.

Istanbul, Turkey

• I was promoted to deliver the transitioning from a structured division and function based organization to an agile and lean organizational model by applying transformational program management enabling the next.
• Enterprise process architecture project initiation supported the vision of establishing a process based working culture to determine the performance of workflows associated quality targets and conformity to Koç Group.
• Digital Transformation project was to enable a strategy to transform manual processing into artificial intelligence integrated learning process systems whilst benefiting from cost of service operations and enabling.
• Opportunity identification project was key to success in the definition of new business opportunities for Tanı at Koç Group’s companies. Myself and the team identified Koç Group customer touch point’s digital strategy.
• Lean organization project was developed and initiated to build an advanced customer experience by establishing functional knowledge based teams to service and support Koç Group companies’ digital transformation.

Istanbul, Turkey

• I was promoted to package customized services offered to clients in Campaign Management, Business Intelligence Solutions and Big Data to form a digitally integrated product for new clients and for international.
• Designed a roadmap to be the center of excellence in Koç Holding for business analytics and big data solutions.
• Executed market analysis for the US market to pinpoint the product for the niche market segment in joint efforts with McKinsey.
• Designed the RFP of the next generation product and associated project delivery methodology.
• Planned a business model with the support partners to develop the next generation marketing product for Tanı.

Istanbul, Turkey

Promoted to redesign and develop CRM and Loyalty solution products to effectively meet market demands through developing a solid delivery methodology and system for supporting client projects with increased efficiency in customization whilst developing omni channel strategy for increased revenue generation. Reported to Customer Relations and Technology.

Istanbul, Turkey

Recruited to develop customized technology products according to customer needs of Tanı to deliver an end to end solution towards their need with measurable KPI’s including Contact Center, CRM, Web Application, Database solutions to manage desired results. Co-ordination of divisions in technology, campaign design, solution integration for cross and upsell.

Istanbul, Turkey

Started my career journey at Migros in E-commerce and Operations division as a specialist to process digital orders generated from Migros website and develop the website to appeal more to clients to place their digital orders. I was appointed as a team leader after a four years of disciplined operation. During my career I have supported the growth of the.

Bachelors, Science Of Physics

Mathematics