Outsourcing: Millicom-TigoKey Achievements:- Digital project management resulting in over 90% customer adoption of digital platforms.- Led the development of new platforms that resulted in a 30% increase in online sales within the first year.- Designed and implemented a workflow system with a WhatsApp chatbot that streamlined customer relationship management processes, leading to a 70% reduction in customer support response time.- Led the development of a mobile application with over 300,000 downloads and a 4.6-star rating, significantly expanding the company's customer base.- Played a pivotal role in migrating legacy systems to modern cloud platforms, enhancing performance, scalability, and cost-effectiveness.- Consistently recognized for my ability to identify and resolve complex technical challenges, ensuring project success and adherence to strict deadlines.Development Methodologies: Implementation of agile methodologies such as Scrum and Kanban to optimize workflow and value delivery.Software Testing: unit tests, integration, and functional testing to ensure software quality.Debugging and Problem-Solving: Ability to identify, analyze, and resolve complex software issues efficiently.Effective Communication: Excellent communication skills to collaborate with technical and non-technical teams, conveying complex ideas clearly and concisely.Tech Stack: Java, Javascript, Bash, Sql, PL-SQL, Linux, Git, SharePoint, Jira, aws S3, aws Lambda, aws dynamodb, k8s (Kubernetes), Kafka, Krakend, C#Soft Skills: Gestión de Personas, Manejo de Ansiedad, Gestión de Proyectos, SLA, Gestión de Riesgos, Comunicación en Inglés

Evolve business architecture, aligned with Millicom's-Tigo strategic vision.Comply with evolution plans and related strategy.- Design system architecture and/or design infrastructure architecture- Keep track of tasks assigned to developers- Resolve technical questions that may arise to the assigned developer- Do proof of concepts and black box tests, gray of the tickets created for development in the development environment.- Request that the releases be run in the QA environment- Approve the test plan of the tester- Do proof of concepts or black box. gray in the QA environment.- Move the flow in PA so that it reaches the ready deployment phaseTech Stack: Java, Javascript, Bash, Sql, PL-SQL, Linux, Git, SharePoint, Jira, aws S3, aws Lambda, aws dynamodb, K8S (Kubernetes), Kafka, KrakendSoft Skills: People Management, Anxiety Management, Project Management, SLA, Risk Management, English Communication

Make Courses on Technology and development

- I set up the company.- I deployed the commercial area, sales and technology, which allowed me to gain more clients and retain them with services for them.- Strategic decision making with a corporate model which allowed setting up new branches and expanding.- I developed the ERP and App Ecommerce iOS Android with which the entire sales process as well as the purchase process is 80% automated.Tech Stack: Javascript, Python, Mysql, REST APIs, Linux Servers, WebSockets, Flutter, AWS, Redis, MemCachedSoft Skills: Teamwork, Organization

- Developed and implemented the ERP- I integrated the ERP with Siemens medical equipment automating the taking of image exams- Worked with 30+ key stakeholders to design complex solutions, and led from inception to production- Managed the serversTech Stack: HL7, DICOM, Javascript, Python, Mysql, REST Api, Linux Servers, PL/SQL OracleSoft Skills: Work with all the areas involved, leadership

- I managed and developed the ERP System with which it was possible to optimize all the tasks of the company.- I managed the Database (DBA), with a correct configuration of the business requirements, the efficiency and speed of the company's operations increased by 90%.- Planned, tracked, and managed deliverables in 200+ short-term sprints and 50+ long-term implementations- I created the Data Center providing high availability systems, replicas and clusters- Trained technical support and sales team improving day-to-day operations.- I installed and promoted the use of free software (S.O. and Applications)- Networking (Firewall, routing, VPN) 60 online offices with all security protocols and connection fidelity- I opened new branches- I improved the Logistics processes of the Distribution Center and automated the procedures with this, it was possible to perform tasks that took days in just a few hours.Tech Stack: Javascript, Python, Mysql, REST Api, Linux Servers, Java for Android, Tensor Flow, ARC Serve, Bash Scripting, Redis, Php, C, Postgresql, IPTables, GitSoft Skills: Work with all areas, leadership, organization, relationship

I developed a Web Application for Client Portfolio and sales, which optimized the organization of salespeople as well as the correct management of clients, increasing sales.I developed a Mobile Survey APP (Work Offline), thus facilitating the loading and management of data and reducing processing times by eliminating the loading of hand-made forms.I developed a GPS monitoring Mobile APP for enumerators and vendors.I developed a Web System for mass SMS sending with integration to ESME Server, facilitating the management of mass SMS sending and customizing them dynamically.Implementation of LDAP Server and integration to applications. Implementation of file server, dns, firewall, backup.