Marie Alexandra Osmeña Email & Phone Number

New York, New York, United States

WGSN is the global authority leader on consumer change forecasting. As a global foresight business, we help brands around the world create the right products at the right time for tomorrow’s consumer.WGSN's trusted consumer and design forecasts power outstanding product design, enabling our customers to create a better future. Our services cover consumer insights, beauty, consumer tech, fashion, interiors, lifestyle, food and drink forecasting, data analytics and expert advisory.

New York, New York, United States

New York, New York, United States

• Built strong rapport over the phone and via email with 500+ existing and potential bridal clients, wedding planners, and vendors touncover prospect needs, create inquiries via QuickBooks, and give a strong on-point presentation of services• Maintained relationships with prospective clients to negotiate and close agreements in order to hit sales goal of $2,000,000 annually• Created email sequencing via HubSpot CRM to keep all interactions in pipeline up to date and provide consistent follow up• Leveraged insights from HubSpot to proactively identify signals and inform appropriate action to address/leverage in order to driveperformance improvements across the sales organization and build the foundation for it to scale 25%• Executed strategic analyses to validate and inform the local go-to-market strategy, including territory planning and optimization as wellas channel and market segmentation• Worked independently to process information and data to create reports on activities, trends, and projections• Supported Wedding specialist team in day-to-day operations for organization of 80 stylists (i.e. Hair and Makeup), 300+ bookedclients, and 200+ prospective clients (which includes travel, payment, scheduling)

New York, New York, United States

• Oversaw 30+ projects to meet the cost, quality, functionality, deadline, design, and manufacturability objectives• Demonstrated problem-solving skills, consistently delivering effective quality control measures while adhering to strict timelines• Initiated daily communication with cross-functional team members from marketing, regulatory, operations, packaging, and creativeproviding attentive oversight of production runs to guarantee both quality and on-time delivery and enabling precise timeline tracking• Conducted comprehensive research, formulated, batched, and perfected products tailored to specific client desires through A/B andmultivariable tests• Developed storytelling, visuals, demos, and presentation support assets for the CEO and Social Media Manager

Cebu, Central Visayas, Philippines

• Researched, analyzed, and presented forecasted marketing trends to designers by using WGSN platform• Coordinated with vendors to keep orders and production allocation on track using Google Analytics and MS Excel• Managed over 8 photoshoots and worked with Photographers and models to ensure the shot list was complete• Categorized, gathered, and delivered over 300 hundred statement jewelry pieces for cross-functional partners

New York, United States

Managed the full recruitment cycle: developed new business by finding a need for staffing, reviewed applications, qualified over200+ candidates, set up interview slots, take feedback, provide an offer to the selected candidate, and ensured both parties arehappy with the work• Generated business with over 20 new clients and earned the company over $1,200,000 in direct sales over a 12 month period• Hit weekly KPI requirements of 300 calls (7.5 hours), 8 candidate submissions, 1 job, 5 interviews, and 5 leads to meet companyobjectives and hit sales goals• Utilized Salesforce CRM extensively to maintain new and existing clients, leads and candidate

Moraga, California, United States

• Taught over 200+ faculty, and student specific tech support on a variety of platforms and devices• Identified and resolved over 300+ clients’ technical issues in person, over the phone, or via live chat

California, United States

• Trained and mentored over 200 new associates on the RL POS system• Implemented a better customer service strategy by offering bounce-back cards to reduce losses by 10%• Retained over 95% of existing clients by maintaining relationships via email, written, and phone correspondence

Walnut Creek, California, United States

• Captured 95% of clients for future sales to inform them about upcoming promotional events• Exceeded personal sales goals by 14 percent for 6 consecutive months

Aix-En-Provence, Provence-Alpes-Côte D'Azur, France

• Translated 16 biographies from French to American English• Acted as an interpreter for over 20 companies employees (approx 20-100) on business correspondence

Aix-En-Provence, Provence-Alpes-Côte D'Azur, France

• Created and administered floorplans for 4 floor sets• Handled the store’s entire inventory and accounting for 2 consecutive months

Global Business Administration, International/Global Studies

Bachelor Of Business Administration - Bba, Marketing And Minor In French