Alexander Osmolovsky Email and Phone Number

Leading the following divisions - Project management, Business App implementation, Business App Support, R&D, Technical team and Technical Support team.Direct reporting to: CEO▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬Major projects and activities • Project managementProject management department was created. All processes and activities related toimplementation of business applications have been transformed according to the methodology of the projects activity. • Implementation of business applications The department of Implementation of business applications has been reorganized. Methodology of setup, processing and quality control has been implemented. ~1000 projects of business applications setups have been realized (over 750 of 1C implementations).• Support of business applications Company has one of the biggest set of business application systems. There are 1500 databases and business application units (1С, DirectPay, InterPay) in production. Supporting departments have been reorganized, procedures of systems start-up, quality control, change management, methodology of business processes continuity have been created and implemented.• New DatacenterThe company's new datacenter was created with "24x7 service delivery" approach. Business critical apps moved into clustered systems with fully redundant hardware. Data storage systems uses geo-distributed equipment on backup sites. Backup sites prepared and tested along with disaster recovery plan and business continuity plan. Manage the process of adding "Tier 3 certified" site to our infrastructure and integrating it into our processes.• Offshoring60% of the workforce have been moved to regional branches of the company. Now more than 80% IT employees are working in regional offices. This has improved financial indicators of costs • R&DThe department responsible for public web-services meting clients and market need is created.

Was responsible for the following divisions - Technical team and Technical Support team.▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬Major projects and activities • Unified IT environmentThe informational area of the company is united as single entity. All elements (intersite connectivity, links between offices, telephony, video conferences, IT systems) tied into unified environment, secured and work with provision of the quality control and capacity reservation. • System administration and technical support The work of structural departments have been re-built in accordance with ITIL v3 methods. Service catalog, asset management modules, processes of support request, incident, tracking and control, change management, capacity management is realized.