Osmond Jiang
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Osmond Jiang Email & Phone Number

首席软件工程经理 at Microsoft
Location: Huangpu District, Shanghai, China 8 work roles 1 school
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Current company
Microsoft
Role
首席软件工程经理
Location
Huangpu District, Shanghai, China
Company size
231118 employees

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Osmond Jiang is listed as 首席软件工程经理 at Microsoft, a with 231118 employees, based in Huangpu District, Shanghai, China. AeroLeads shows a matched LinkedIn profile for Osmond Jiang.

Osmond Jiang previously worked as Principal Software Engineer Manager at Microsoft and Senior Software Engineer Manager at Microsoft. Osmond Jiang holds Bachelor Of Science (Bs), Computer Software Engineering from Tongji University.

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Microsoft

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About Osmond Jiang

I lead an exceptional team dedicated to constructing high-performance global distribution systems that bolster both Microsoft Learn(learn.microsoft.com) and the Microsoft AskLearn/Azure Copilot AI assistant.Experience:With a decade-long tenure at Microsoft, I am a cornerstone member of the team that spearheaded the inception of the Microsoft Learn platform. Serving millions of users monthly, we provide a diverse array of learning experiences including AI adaptive learning, Learn/Azure Copilot,, documentation, browsing, search functionalities, training modules, credentialing services, assessments, Q&A platforms, and interactive shows.Recognizing that the quality of AI stems from the quality of data, we have embarked on knowledge management initiatives leveraging the vast, high-quality data available on Microsoft Learn. This effort ensures our data and platform seamlessly integrate with AI products, positioning our knowledge management and retrieval system(RAG and GraphRAG) as a critical component for Microsoft AI products, such as Azure Copilot, AskLearn Copilot, and GitHub Copilot for Azure.My contributions span numerous pivotal projects, including: - AI applications (Mainly focus on Knowledge Management, RAG & GraphRAG) - Complex engineering efforts behind the global learning platform - Data Governance, Optimization and Analytics Platform - Knowledge management and retrieval - Build and transformation operations (DocFX) - Localization initiatives - Content distribution strategies - Enhancements in information architecture - Content quality assurance - Rendering optimizationsThese efforts collectively enhance the functionality and reach of Microsoft Learn, ensuring it remains a premier destination for learning and development in the technology sector.

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Microsoft
Microsoft
首席软件工程经理
Shanghai, China
Website
microsoft.com
Employees
231118
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8 roles

Osmond Jiang work experience

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首席软件工程经理

Microsoft

Shanghai, China

Principal Software Engineer Manager

Current
Microsoft

Shanghai, China

Leading a team to build data management and retrieval system(knowledge management, RAG and GraphRAG) to support Microsoft kinds of Copilots, like Azure Copilot, Learn Copilot and Q&A Assist.Working on Learn Platform Adaptive Learning project to provide adaptive learning experiences for end users based on their profile and goals/projects they want to achieve.Leading a team to build high-performance and globally distributed systems to support https://learn.microsoft.com and… Show more Leading a team to build data management and retrieval system(knowledge management, RAG and GraphRAG) to support Microsoft kinds of Copilots, like Azure Copilot, Learn Copilot and Q&A Assist.Working on Learn Platform Adaptive Learning project to provide adaptive learning experiences for end users based on their profile and goals/projects they want to achieve.Leading a team to build high-performance and globally distributed systems to support https://learn.microsoft.com and AskLearn Copilot. People can learn knowledge, learn skills, get credentials,ask questions, find code samples, renew certificates.My Focus:1. Build a Knowledge management and retrieval system(knowledge management, RAG and GraphRAG) to support the AI applications(e.g. AskLearn and Azure Copilot).2. Extremely large-scale data storage to support Learn Platform.3. Extremely large-scale concurrent global requests to support Learn Platform.4. Question-Answer experience built from scratch (Learn Q&A)5. Training experience built from scratch (Learning Path/Module/Unit)6. Support contribution and validation flows at scale Show less

Sep 2022 - Present

Senior Software Engineer Manager

Microsoft

Shanghai, China

Build the Information Architecture for learn.microsoft.com site.Serve for extremely large-scale data storage and extremely large-scale concurrent global requests.

Aug 2020 - Oct 2022

Senior Software Engineer Tech Leader

Microsoft

Shanghai, China

Lead a virtual team to build tools/services to improve learn.microosft.com site content quality, includingbut not limited to broken link scanning and fixing, content validation based on rules, metadatagovernance, feature utilization, taxonomy setup and governance.

Mar 2020 - Aug 2020

Senior Software Engineer

Microsoft

Shanghai, China

Build and release Learn Path/Module/Unit training experience on learn.microosft.com web site: https://learn.microsoft.com/training

Mar 2019 - Mar 2020

Sde Ii

Microsoft

Shanghai, China

A major contributor of https://github.com/dotnet/docfx, which is the next generation of building/transformengine of learn.microsoft.com site.

Jul 2016 - Mar 2019

Sde

Microsoft

Shanghai, China

Built and released the next version of localization system for learn.microsoft.com, with high throughputand high localization quality .

Jul 2013 - Jul 2016
Team & coworkers

Colleagues at Microsoft

Other employees you can reach at microsoft.com. View company contacts for 231118 employees →

EP Emmanuel Perez Emmanuel Perez Colleague at MicrosoftSan Jose, California, United States View → KS Kusnadi Saputra Kusnadi Saputra Colleague at MicrosoftBandung, West Java, Indonesia View → RD Rama Dabbas Rama Dabbas Colleague at MicrosoftAmman, Jordan View → AT Areej Tanoli Areej Tanoli Colleague at MicrosoftAbbottabad Tehsil, Khyber Pakhtunkhwa, Pakistan View → SJ Simon Jun Simon Jun Colleague at MicrosoftParis, Île-De-France, France View → AB Arun Bk Arun Bk Colleague at MicrosoftPokhara, Gandakī, Nepal View → TP Tyrone Paratene Tyrone Paratene Colleague at MicrosoftGreater Sydney Area, Australia View → JG Joseph Gearhart Joseph Gearhart Colleague at MicrosoftGreater Seattle Area, United States View → ZM Zeeshan Mangi Zeeshan Mangi Colleague at MicrosoftKarāchi, Sindh, Pakistan View → RB Raj Bhupati Raj Bhupati Colleague at MicrosoftBartlesville, Oklahoma, United States View →
1 education record

Osmond Jiang education

FAQ

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Quick answers generated from the profile data available on this page.

What company does Osmond Jiang work for?

Osmond Jiang works for Microsoft.

What is Osmond Jiang's role at Microsoft?

Osmond Jiang is listed as 首席软件工程经理 at Microsoft.

Where is Osmond Jiang based?

Osmond Jiang is based in Huangpu District, Shanghai, China while working with Microsoft.

What companies has Osmond Jiang worked for?

Osmond Jiang has worked for Microsoft and Tongji University.

Who are Osmond Jiang's colleagues at Microsoft?

Osmond Jiang's colleagues at Microsoft include Emmanuel Perez, Kusnadi Saputra, Rama Dabbas, Areej Tanoli, and Simon Jun.

How can I contact Osmond Jiang?

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What schools did Osmond Jiang attend?

Osmond Jiang holds Bachelor Of Science (Bs), Computer Software Engineering from Tongji University.

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