Osnat Gropper Email and Phone Number
Osnat Gropper personal email
- Valid
A bilingual customer success and administration professional with over 10 years of experience. Analytical, technology-savvy multitasker capable of working well under pressure, a quick study and with excellent interpersonal skills. Rich and varied experience in training and account management domestically and internationally from acquisition to retention, while supporting long-term implementation and training processes.
Engineering Software Lab (Esl)
View- Website:
- eswlab.com
- Employees:
- 9
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Customer Success Team LeadEngineering Software Lab (Esl) Sep 2022 - PresentNorth District, Israel
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Customer Success And Professional ServicesEngineering Software Lab (Esl) Aug 2021 - Sep 2022
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Application IntegratorDan Hotels Israel Mar 2019 - Aug 2021Tel Aviv, Israel*Coordinate QA efforts for new application versions with the Project Manager and development team.*Internal Product Manager in charge of the system back-office.*Conduct staff and management training at the various hotels on the uses of the application.*Ongoing technical support for hotel staff and Customer support for all guests. -
Customer Success, Software Implementation And TrainingSilverbyte Ltd. Nov 2016 - Apr 2019Haifa Area, Israel -
Front Office ManagerDan Carmel Haifa Jan 2016 - Sep 2016Haifa Area, Israel*Training and mentoring of new employees, training staff on customer service and soft skills as well as the hotel’s information systems.*Directly responsible for 17 staff members, including shift scheduling, attendance, payroll, performance reviews and employee feedback.*Handling customer complaints, providing professional and courteous service, as well as issue tracking and follow-through to ensure customer satisfaction.
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Assistant Front Office ManagerDan Carmel Haifa May 2015 - Jan 2016Haifa, Israel
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ReceptionDan Carmel Haifa Apr 2014 - May 2015
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Admin And MarketingCape Panelbeaters Nov 2012 - Mar 2014Cape Town Area, South Africa*Phone and in-person support and triage, handling insurers and assessors directly.*Social marketing, content writing on Facebook and producing a weekly newsletter*Handling vendors, suppliers and subcontractors, managing equipment purchases, invoices, billing and taxes and petty cash.
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ConciergeWestcliff Hotel And Mount Nelson Hotel Sep 2009 - Nov 2012
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Restaurant Manager At Saul'S Sushi @ VegasThe Saul'S Group Oct 2008 - May 2009
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Reservations Agent At The Ambassador HotelNewmark Hotels Apr 2008 - Oct 2008
Osnat Gropper Skills
Osnat Gropper Education Details
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Hospitality Management -
Herzlia High SchoolMatric
Frequently Asked Questions about Osnat Gropper
What company does Osnat Gropper work for?
Osnat Gropper works for Engineering Software Lab (Esl)
What is Osnat Gropper's role at the current company?
Osnat Gropper's current role is Customer Success Manager and Team Lead.
What is Osnat Gropper's email address?
Osnat Gropper's email address is os****@****ail.com
What schools did Osnat Gropper attend?
Osnat Gropper attended Cape Peninsula University Of Technology, Herzlia High School.
What are some of Osnat Gropper's interests?
Osnat Gropper has interest in Animal Welfare.
What skills is Osnat Gropper known for?
Osnat Gropper has skills like Hospitality Management, Hospitality Industry, Micros, Front Office, Hotel Management, Hotels, Pre Opening, Hospitality, Rooms Division, Food And Beverage, Resorts, Banquets.
Who are Osnat Gropper's colleagues?
Osnat Gropper's colleagues are Ivanna Maluta, Nataly Zagya, Dan Ganon, Yael Gali Levy, Adi Hasson, Sapir Hiki, Roi Rothfeld.
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