+ Have prepared more than 40 complex tax returns for members of international organizations during every tax season.+ Assist the administration with all office tasks including answering the phone, welcoming and acknowledging new clients, talking with potential customers, faxing, classifying and systematizing files for easier access+ Arrange meetings with clients and deliver tax returns to the United Nations installations

+ Completed over 60 tax returns over a period of four months with 100% customer satisfaction+ Addressed tax questions and resolved tax problems for more than 200 clients over four months+ Retained customer retention by 95% with the implementation of loyalty programs and incentives