• Co-lead proposal delivery for priority clients in North America• Coach and mentor colleagues on business development best practices and overall professional development• Lead several internal strategic initiatives

• Managed workstreams and developed content for top proposals in technology, supply chain, energy, materials science, healthcare, pharmaceuticals, finance, and consumer products• Coached colleagues on business development best practices and professional development topics • Developed business unit in partnership with senior leadership• Partnered with global leadership to plan and execute global business development strategy• Designed and developed numerous data products for internal decision-making purposes

• Created proposal content for top clients in North America• Co-developed hub growth and onboarding strategies• Crafted content for strategic Firm initiatives• Designed and developed a data product for NA senior leadership decision making purposes

• Led scaling of initial 30 person team to 400+ FTEs in 3 different countries specialized in EU last mile logistics operations• Formulated regional ops improvement strategy and roadmap• Owned process improvement projects for new ventures• Designed data products to manage employee performance• Drove transition projects at an international level• Participated as hiring manager for new ventures• Co-created and maintained worldwide training material• Delivered training for over 200 employees of all tenures• Coordinated training programs for over 400 employees• Onboarded leadership team members• Spearheaded creation of risk protocols for critical issues• Developed and maintained web based knowledge tools

• Led and managed performance of a team of 25 direct reports• Created tools to optimize administrative processes• Implemented data safety initiatives• Assembled and delivered trainings for new hire leadership• Created and delivered trainings for over 100 associates• Participated in customer journey mapping and Kaizen events

• Supported the transition of procurement, accounts payable and helpdesk processes for a Fortune 500 company• Delivered trainings for 15 associates• Collaborated in client process improvement initiatives• Served as category leader for MRO procurement

• Created an independent store for the US market specialized in home products• Delivered over 1000 sales with a 99.8% Positive Customer Feedback score

• Oversaw daily operations, including all non-management employees and activities• Designed performance reports and dashboards• Created a database to keep track of customer data and operations performance• Served as the purchasing point of contact for vendors• Performed quality control audits• Planned and assigned service routes• Managed customer escalations and complaints• Coordinated stakeholder communications