Ossama Allam Email and Phone Number
As an Account Executive at Archer Integrated Risk Management, I leverage my 10+ years of diverse experience in IT direct and channel sales, business development, project management and customer service to deliver effective solutions in the fields of Environmental, Social, and Governance (ESG) and Governance, Risk, and Compliance (GRC) to enterprises across the EMEA region. My core competencies include account planning, customer service, pre-sales, B2B sales management, agile methodologies, and upselling. I am adept at forging strategic partnerships, driving business growth, and exceeding client expectations. I have successfully increased customer retention rates, secured renewal revenue, and identified new business opportunities in the Southern Europe market. I have also facilitated SaaS conversions and sold additional products and services that solve expanding customer needs. With a keen understanding of industry trends and customer requirements, I am committed to delivering tailored solutions that drive sustainable business success. I collaborate seamlessly with internal teams and external stakeholders to achieve sales targets and optimize sales operations. I am passionate about enhancing my knowledge and skills in ESG and GRC, and I hold relevant certifications in Information Storage Management and Prince2 Foundation. My goal is to provide exceptional value and service to Archer and its customers.
Archer Integrated Risk Management
View- Website:
- ArcherIRM.com
- Employees:
- 833
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Enterprise Account Executive - Southern Europe (Spain And Greece)Archer Integrated Risk ManagementCairo, Cairo Governorate, Eg -
Enterprise Account Executive - Southern EuropeArcher Integrated Risk Management Aug 2023 - PresentCairo, EgyptAbout Archer:- Archer empowers organizations to manage multiple dimensions of risk on one configurable, integrated software platform. With Archer, organizations improve strategic decision-making through an integrated approach to risk management supported by a modern technology platform. As true pioneers in GRC software, Archer remains solely dedicated to helping customers manage GRC, ESG, and resilience with a solution that orchestrates processes across the enterprise, integrates risk and compliance activities into business operations, engages business stakeholders and delivers insight to decision-makers. With over 20 years in the risk management industry, the Archer customer base represents one of the largest pure risk management communities globally, with more than 1,200 customers including more than 50% of the Fortune 500.R&R:-1- Responsible for maximizing customer retention rates and securing renewal revenue in the Southern Europe Market, and identifying and developing new businesses.3- SaaS conversions will be a top area of focus, as well as selling additional products and services that solve expanding sets of IRM challenges -
Partner Account Manager | Mena Region - Egypt & Libya & KsaDell Technologies Jul 2021 - Jul 2023Cairo, EgyptAchievements:-Increase Dell Share of Wallet by 20% YoY across 15 partners within my portfolio.Manage, Qualify and close a >500$ K deal of one of the biggest acquisitions in the local market. Trained more than 50 sales to enable them to position Dell products better. Helped increase partner ecosystem in Libya from 1 Metal partner to more than 8 Metal partners in 1 FY. Create a Business Development Plan for a country to grow the business resulting growing the business by 27% of the previous FY. Establish GTM plans to control and grow the business across different partners and countries.Align with marketing to organize end-user events for our channel landscape to share the newest technology with customers.Responsibilities:-- Handled inbound and outbound calls, emails, and web interface to focus on maintaining and expanding business relationships/market share with existing and new partners within their partner territory.- Drove inside enablement for Partner.- Owned Channel Partner relationship and worked with Partners to identify / qualify mutually rewarding sales activities, strategies, and business opportunities.- Managed the partner’s pipeline (deal registration) accuracy in SFDC. - Drove post-deal activities. Drove Rebate incentive program “Set Targets, Awareness, acceptance, drive sell out, and follow-up, Interfaces between the Partner and Dell EMC teams to ensure that service level agreements are met and any channel conflict is resolved across the sales cycle. - Increased Dell EMC SOW with Partner Leveraging the CPAM Program organization, drive awareness of the Dell EMC Partner Program benefits at the partner; focusing on training, certification and enablement. -
Global Project Manager (Iot)Vodafone Dec 2018 - Jul 2021Cairo Governorate, EgyptAchievements:-Delivering over 60 complex and regular IoT projects to different Global Enterprises such as Toyota, Honda, Atlas Security,.....etc. Helping to expand the delivery team from 2 to 12 headcounts by absorbing more responsibilities to our team.Leading the creation of an internal training hub to onboard new hires more rapidlyLead and deliver a critical migration with 0 downtime . RESPONSIBILITIES Engage clients globally to uncover and assess issues and needs and deliver effective connectivity and IOT solutions to address the issues. Convert clients’ needs into documented product and business requirements. Gather, analyse, interpret, clarify and prepare data to support rationale for business decision and obtain necessary review by key management. Execute project management responsibilities for assigned service initiatives to include interactions with partners, vendors and other service providers and device methods for assuring timely delivery of products. Execute long and short term strategic and operational goals that advance current business relationships and business. Participate in activities to develop, enhance and maintain operational information and models through research and analysis of business data and processes. Lead and work closely with local team to ensure solutions meet customer specifications and expectation. Develop and organize presentation and support materials required to obtain management approvals for products and services launch. -
Presales Engineer | Emea - Spain & NetherlandsDell Emc Jun 2017 - Dec 2018Cairo Governorate, EgyptHelping both sales and field presales in EMEA region with technical consultation and support throughout the full sales cycle to meet the customer requirements and provide best solution to DELLEMC customers.Responsibilities include sizing, power calculation, Quoting, answering RFP's, responding to Technical inquires and technical drawing. -
Technical Support Engineer | Spain & UkSykes Enterprises Oct 2016 - May 2017Cairo Governorate, Egypt• Working with customers from Spain and United Kingdom to identify Sony products problems and advising solutions and troubleshooting steps.• Logging and keeping records of customers’ queries.• Evolving good communication skills to keep our customers loyal. -
Founder/ OwnerBarabant Language Club Dec 2015 - Dec 2016Cairo Governorate, EgyptFounder of an online project to help people who want to learn languages overcome any financial obstacles or lack of resources by connecting them with native online or on-site teachers to provide language courses as per the learner's desire.
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Technical Support RepresentativeVodafone Uk Limited Sep 2013 - Apr 2014Cairo Governorate, EgyptHelping Vodafone UK customers overcome network technical issues, answer their queries and help them make successful deals by promoting Vodafone's exclusive offers to them. -
Intern Network Technical SupportVodafone May 2012 - Aug 2012Cairo Governorate, Egypt
Ossama Allam Education Details
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Spanish And English Morphology
Frequently Asked Questions about Ossama Allam
What company does Ossama Allam work for?
Ossama Allam works for Archer Integrated Risk Management
What is Ossama Allam's role at the current company?
Ossama Allam's current role is Enterprise Account Executive - Southern Europe (Spain and Greece).
What schools did Ossama Allam attend?
Ossama Allam attended Ain Shams University.
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