Ossama Kamal Email & Phone Number

Cairo

http://www.itflag.net Providing leadership and management to the business and fully responsible for the day-to-day running of various departments. Focused on developing programs that deliver efficiencies and leading the development and implementation of operational processes.Keeping a level head at all times, nurture and grow a business, evaluate opportunities and risks and also deliver innovative solutions to challenges.Building, developing, and inspiring IT Flag staff, monitoring their discipline and performance, and undertaking staff performance reviews. Leading IT Flag staff for high performance resulted oriented. Scheduling workload to meet priorities and targets, and be responsible for achieving all performance related targets. Defining company direction, achieving goals, increasing efficiency and productivity whilst reducing costs and inefficiencies and optimizing business to achieve best yearly profit.Developing positive direct relationships with key business contacts, customers and suppliers, and resolving contractual and commercial issues and disputes. Ensuring that best practice is followed in safety, legality and quality of service.Assisting company accountants in the formulation of forecasts and budgets, and be responsible of budget control. Providing leadership and management to IT Flag team, to ensure provide our customers with a stable IT Infrastructure, innovative and proven solutions, as well as comprehensive consulting and technical support.

Microsoft Systems Engineer and Systems Administrator tracks.CIW (Certified Internet Webmaster) foundation track.CompTIA (Computer Technology Industry Association) A+ Core Hardware and Core Operating Systems tracks.At Solution Plus, Top IT, ICL, Raya Academy, Orascom Training, and ITI.Supervising Student graduation projects, (National Telecommunication Institute)

Rebuilding up IT infrastructure totally.Designing and building up new server room with all its facilities. Designing and supervision installation, testing and administering LAN and WAN i.e. cabling, switching and routingIT services rebuilding e.g. Director Service, Email & Collaboration, SPS, SCCM, SCOM, File/Print Share and GP; that include designing and supervision installation and administration.Designing and supervision installation, testing and administering AVAYA VoIP systemManaging and supervision IT team, providing leadership, encouraging teamwork and facilitating processes in order to achieve high performance standards and staff pride in performance and contribution. Develop strategies, plans, operating budgets for IT department and monitor performance against these and initiates corrective actions to ensure targets are met.Project Management and cooperation with other companies in existing and new projects.

Managing and supervision the Information Technology unit and teamworkBuilding up and managing Infra and support teams, providing leadership, encouraging teamwork and facilitating processes in order to achieve high performance standards and staff pride in performance and contribution. Formulate, develop and continually review MIS department policies and procedures, monitors compliance and ensures consistency in approach to MIS department related matters and that staff are aware and understand the extent and application of those to their own work areas.Assists in and gaining agreement to strategies, plans, operating budgets for MIS department function, monitor performance against these and initiates corrective actions to ensure targets are met.Managing and supervision Infrastructure teamwork, e.g. servers’ environment, LAN, new projects … etc. Supervision administering Data Center environment.Project Management and cooperation with other companies in existing and new projects

Share installing and administrating the servers (Windows 2000, UNIX), backup and recovery.Administering Oracle database application and responsible for database tuning, backup and recovery.Planning and administering new web application by MS Visual Basic 6.0 SQL 7.0 (upgraded to SQL 2000), XML and Crystal Report 8.5

Designing, installation, testing and administering the LAN (including 200 points distributed over two offices).Installing, maintaining, administrating and upgrading the servers (Windows NT4.0, UNIX), and the PCs.Administering Oracle database application and responsible for database tuning, backup and recovery.Installing and upgrading the operating systems and the software, and helpdesk for Win95, Win98 and WinNT users

Developing their own database using Ms Access and Visual Basic.Share developing another database for Prime and SAIB (Societte Arab International Banque). (The databases are still used in both of them).Installing and upgrading the operating system and the software.PCs maintaining and a helpdesk for Win95 users.

Miba, Master Of International Business Administration

Post Graduate Diploma, Computer Networks

B.Sc., Computer System & Automatic Control

Activities and Societies: Member of Students Union for four yearsB.Sc. Engineering Computer systems and Automatic Control