Christian Ostensen Email & Phone Number

Jacksonville, Fl, Us

Jacksonville, Florida, United States

• Performed tier 1 & 2 level on-site and remote technical support for various clients (small to large-size clients)• Routinely worked with a high volume of tickets, tasks, and projects in multiple environments while providing detailed notes and documentation on each issue to ensure successful completion within SLA (Service Level Agreement). • Worked extensively with Active Directory, Office 365, and other support services. • Performed installation, troubleshooting, and inventory management for hardware (such as computers, telecommunication devices, printers, software, and A/V equipment.) • Successfully communicated technical information and solutions from entry level to C-Level executive users (from typical issues to disaster recovery solutions).

Jacksonville, Florida Area

Jacksonville, Florida Area

-Sourced and identified qualified candidates for assigned requisitions through multiple platforms (Indeed, CareerBuilder, iCIMS Database)-Called, Pre-Screened, and Scheduled qualified candidates for interviews for their respective requisition.

Jacksonville, Florida Area

-Assist customers with product knowledge and retail inquiries-Pushed sales and promoted store technology services-Multitasking demonstrated through performing technical repairs in conjunction with live and phone customer inquiries -Encourage customer engagement to achieve sales goals -Responsible for hardware and software repairs on a wide range of devices (Laptops, Desktops, Tablets, Printers)

-Repaired multiple kinds of devices “On the Go.”-Advertised and marketed product and procedures-Multitasking demonstrated through performing technical repairs in conjunction with live and phone customer inquiries -Encourage customer engagement to achieve sales goals

Phone Repair, tablet repair, website design, marketing

www.phonespausa.com

Stock Clerk, Loading and Unloading Delivery Trucks. Customer Service, and more