The main role of the Build Technician providing scalability of the Network and server capacity in order to grow the business and provide infrastructure for all of our customers.

Problem Solving: Maintain a high level of system reliability by prioritizing and resolving trouble tickets efficiently, these include:Escalation point and technical troubleshooter for all Systems and Network hardware problemsDeep diving into Linux server issues.Maintaining a high level of system reliability and being escalation point and technical troubleshooter for all systems Resolve and recovery physical and power issues on racks and network devices Installing and configuring racks of hosts in line with internal SLAs Data Center point of contact for all High Severity issues Participate in and deliver on a number of the high impact small to mid-scale projects Helping build the world’s largest Cloud infrastructure Resolving network issues regarding copper and Optical Fiber Cabling, Switches, Routers Troubleshoot and resolve physical and network issues in large-scale data centers Server hardware troubleshooting, Linux administration and working in TCP/IP, Ethernet, L2/L3 technologies Using a tracking ticket system and interaction with service owners in order to resolve complex issuesWorking with change management processes to deploy new technologies and/or provide scalabilityI have experience supporting laptops Mac, Linux as well Windows. I supporting too conference room with AV equipment.

Company dedicated to the follow-up of printed communication, also responsible for providinggreat web content. In it is contained two major content brands such as site Veja and site Exame.My career was developed from the position of Business Analyst with experience in serviceinternal users with demands of the entire area of infrastructure and sites. Currently occupy the post of infrastructure analyst, responsible for maintaining the delivery and availability of all brand sitesEditora Abril, which highlight me:Keep the delivery and AVAILABILITY of all content provided by the brand on the Web.Meet ready outages, seeking the restoration of sites, looking minimize losses.To meet the demands as SLA agreed with the client.Consolidate the team's dashboard operations performed by troubleshooting and problem already solved before.

Hospital works company. I started my internship with various activities such as:Manage, configure and install printers.Operating System Installation.Provide a complete map of the network, as well as the resolution of cabling problems andinstallation of new network points.