Design Consultan
Being the link between the technical and Customer Success departments to provide technical solutions to project challenges.Validating the proper project assembly for manufacturing based on technical requirements to the highest quality standards.Capturing technical and design deviations, issuing the solutions and action plan to follow with the client (technical validation).Following up on the manufacturing order in coordination with the manufacturing plant, based on the technical and material requirements of projects and originating the first contact with logistics to coordinate delivery to the client.Building-up information packages for production line orders regarding catalogs and products.Monitoring proactively the order-entry process and optimize/standardize the most agile communication without deviations.Ensuring production orders are complete and fully documented for manufacturing.Reviewing and validating the information entered into the Design Center or in the web application provided and registered by the client through the ERP, selecting a pre-design and kitchen materials for the residential market in the United States.Participating in events and showrooms of premium suppliers of home appliance equipment, such as Gaggenau, Wolf -Sub-zero, Bertazzoni, Viking, Thermador, to be aware of new trends, technical specifications and applications.Indirectly issuing recommendations to customers based on budget, usage preferences and sustainability.Ensuring that production orders show the proper payment records, reflecting the applicable discounts according to each project's particularities.