Othello Smith, Itil

Othello Smith, Itil Email and Phone Number

Morristown, NJ, US
Othello Smith, Itil's Location
Morristown, New Jersey, United States, United States
About Othello Smith, Itil

TWPC Active-Process-Diagrams™ (APD) are specialized diagrams used to visualize and improve business processes. Our APD highlights the relationships and activities specified by strategic rules and operational requirements. Unlike traditional text-based procedures and static level flowcharts, APDs provide a clear, visual representation of process steps, making it easier to identify and address business problems.As business process architects, we understand the importance of timely process improvements. We provide (>APD<)® training workshops ensuring effective APD implementation, and continually mitigate issues like these: a. Customers complaining about poor product quality or bad service! b. Team members don't follow established procedures. c. Production costs are too high. Process controls are lost. d. Missed or delayed customer delivery results. e. Can't quickly adjust to demand, technology, and market conditions. Q. Why should you improve your business processes? ans. Diagramed business processes provide long-term process improvements! — Active-Process-Diagrams activate continuous flexible benefits: • Reduction of risks associated with errors and bottlenecks. • Minimization of redundant activities and resource wastage. • Improved workflow management, communication, and collaboration. • Employees begin to trust that their processes are working effectively. • Enhanced efficiency and increased productivity. • Improved business agility and compliance with industry regulations. • Lower expenditure and improved performance for organizations.*PRODUCTIVITY and PROCESS STEPS BEGIN HERE.How we do it* 1. Identify important processes to improve. 2. Book initial process needs and review process maturity. 3. We quickly document your current business process. 4. Apply the correct Active-Process-Diagram models to expose process levels. 5. Redesign the process to make effective changes that improve profitability! 6. Determine Key Process Indicators (KPIs) used to maintain improvements. 7. Acquire the resources needed to implement your new processes. 8. Implement and communicate change - test new processes and procedures. 9. Monitor process improvement results and use the lessons learned.Our TWPC (>APD<)® Guarantee-We stand behind every Active-Process-Diagram (>APD<)® we provide. APD work order fees are based on your unconditional satisfaction. If you do not feel full value was received, you can decide how much value you received and pay only that or nothing at all.-Othello,Founder and CEOTWPC, Active-Process-Diagrams

Othello Smith, Itil's Current Company Details
The Write Procedures Company LLC

The Write Procedures Company Llc

View
Founder and CEO
Morristown, NJ, US
Employees:
5
Othello Smith, Itil Work Experience Details
  • The Write Procedures Company Llc
    Founder And Ceo
    The Write Procedures Company Llc
    Morristown, Nj, Us
  • The Write Procedures Company Llc
    Founder & Ceo
    The Write Procedures Company Llc Jan 2021 - Present
    United States
    Lead APD Business Process Architect“We draw Active-Process-Diagrams (>APD<)® systems to prevent your business problems.“ — Manage current business and department level process auditing— Managing TWPC business improvement strategies and investor approval processes— Implemented Business Intelligence data collection, document management and analysis processes— Implemented Balanced and Unbalanced Scorecard management systems
  • Ups
    Incident And Problem Management Analyst
    Ups Jan 2019 - Dec 2020
    Mahwah, New Jersey
    Corporate - Incident and Problem Management (IPM) Group.▫️Created department level Business Intelligence (BI) SQL database and analytical Data Mart.
  • Ups
    Technologist, Ppd Business Intelligence
    Ups 2010 - 2019
    Mahwah, Nj
    Corporate Technology Support Group ▫️Developed department level self-service project reports using ACCESS and SQL▫️Created BI SQL Database in TestNet and department reports Data Mart▫️Managed CTSG Report Catalog DB used to control and manage department records▫️Develop the Release and Deployment Management process and Business Activity Process Flowcharts▫️Writes business cases for implementation of UPS Business Process Improvement (BPI) Systems ▫️Improved department submitted sales leads by managing new "Take Charge to SLIM" projects DB▫️Authored 1st department S.O.P. showing how to create and update Standard Operating Procedures.
  • Ups
    Pft Technician / Package Flow Technology
    Ups 2005 - 2010
    Morristown, New Jersey
    Internal Customer Support and Reporting Group ▫️Developed department level self-service project reports using ACCESS and SQL▫️Managed complex situations including management of conference bridges with multiple cross functional departments▫️5 year technical reports writer and advanced ACCESS database development▫️Extensive ASX technical support installing and configuring automation sites▫️Applied the appropriate style, level of detail, grammar, and organization of thought in technical writing
  • The Write Procedures Company
    Founder & Chief Technology Officer
    The Write Procedures Company Mar 2011 - Dec 2018
    Morristown, Nj
    Configured and deployed process maps and Standard Operating Procedures, used to accurately document department level business process work instructions. My working knowledge includes project related successes in the following areas.▫️Multi-Site P&L Management ▫️Services R&D & Commercialization ▫️Opportunity Development & Profitability▫️Process Redesign & Performance Optimization▫️Budgeting, Finance, & Cost Reduction▫️Process Failure Mode & Effects Analysis (PFMEA)▫️Key Account Relationship Management▫️Global 8-D Root Cause Analysis Systems▫️ITIL Business Process Compliance Audits▫️Big Data Intelligence & Process Variance ▫️Business Plan Development and Execution
  • Kerry Group
    It Systems Administrator
    Kerry Group 2001 - 2005
    Lakeland, Florida
    SunPure Flavors Division ▫️Administered 400 workstation 8 server LAN networked laboratories and instructors▫️Reported critical aspects of business models and provide decision inputs▫️Administration of DELL Power Edge Servers and upgrades ▫️Managed minimal organizational resistance to cross-functional project demands▫️Establish process corrections using Risk Priority Number (RPN) analysis
  • Key Safety Systems
    Automotive Supplier Quality Engineer / Airbag Crash Sensor Manufacturing
    Key Safety Systems 1987 - 2001
    Boonton, Nj; Brownsville, Tx; Matamoros, Mexico
    Breed Automotive Corp. Manufacturing Quality Assurance Manager/ Quality Control Supervisor / Supplier Quality Engineer, Statistical Process Control Coordinator ▫️Conducted extensive domestic and international fieldwork, located in NJ, TX, Mexico and Japan ensuring high quality standards in automotive crash sensor components and airbag systems ▫️Logistic systems management related to the North American Free Trade Agreement (NAFTA).▫️Coordinated manufacturing controls with automotive quality first and ISO 9000 standards, recovered $45,000▫️Implemented employee training for ISO systems, manufacturing process software▫️Developed Process Failure Mode and Effects Analysis (FMEA) and Process Control Plans▫️Senior member and team leader of cross-functional high volume process improvement teams▫️Process compliance presentations to customers as lead auditor team member resulting in numerous product contract awards▫️Developed supplier development program using ISO 9000 requirements saving over $90,000 annually▫️Managed quality assurance department of 24 persons including supervisors and engineers
  • Us Army
    Specialist
    Us Army Jun 1975 - Jul 1981
    US Army 6-year Veteran: Honorably Discharged, 3 years active, 3 years inactive reserved, Military occupational advanced training and skilled disciplines.Specialty: Security and SurveillanceGrade: Specialist E4

Othello Smith, Itil Education Details

Frequently Asked Questions about Othello Smith, Itil

What company does Othello Smith, Itil work for?

Othello Smith, Itil works for The Write Procedures Company Llc

What is Othello Smith, Itil's role at the current company?

Othello Smith, Itil's current role is Founder and CEO.

What schools did Othello Smith, Itil attend?

Othello Smith, Itil attended Thomas Edison State University, Fairleigh Dickinson University.

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