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Othello Smith, Itil Email & Phone Number
Founder and CEO
at
The Write Procedures Company LLC
LinkedIn matched
✓ Verified Jul 2026
3 data sources
Profile completeness 86%
Current company
Role
Founder and CEO
Location
Morristown, New Jersey, United States
Company size
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Quick answer
Othello Smith, Itil is listed as Founder and CEO at The Write Procedures Company LLC, a with 5 employees, based in Morristown, New Jersey, United States. AeroLeads shows a matched LinkedIn profile for Othello Smith, Itil.
Othello Smith, Itil previously worked as Founder & CEO at The Write Procedures Company Llc and Incident and Problem Management Analyst at Ups. Othello Smith, Itil holds Studied Computer And Informational Sciences from Thomas Edison State University.
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The Write Procedures Company LLC
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About Othello Smith, Itil
TWPC Active-Process-Diagrams™ (APD) are specialized diagrams used to visualize and improve business processes. Our APD highlights the relationships and activities specified by strategic rules and operational requirements. Unlike traditional text-based procedures and static level flowcharts, APDs provide a clear, visual representation of process steps, making it easier to identify and address business problems.As business process architects, we understand the importance of timely process improvements. We provide (>APD<)® training workshops ensuring effective APD implementation, and continually mitigate issues like these: a. Customers complaining about poor product quality or bad service! b. Team members don't follow established procedures. c. Production costs are too high. Process controls are lost. d. Missed or delayed customer delivery results. e. Can't quickly adjust to demand, technology, and market conditions. Q. Why should you improve your business processes? ans. Diagramed business processes provide long-term process improvements! — Active-Process-Diagrams activate continuous flexible benefits: • Reduction of risks associated with errors and bottlenecks. • Minimization of redundant activities and resource wastage. • Improved workflow management, communication, and collaboration. • Employees begin to trust that their processes are working effectively. • Enhanced efficiency and increased productivity. • Improved business agility and compliance with industry regulations. • Lower expenditure and improved performance for organizations.*PRODUCTIVITY and PROCESS STEPS BEGIN HERE.How we do it* 1. Identify important processes to improve. 2. Book initial process needs and review process maturity. 3. We quickly document your current business process. 4. Apply the correct Active-Process-Diagram models to expose process levels. 5. Redesign the process to make effective changes that improve profitability! 6. Determine Key Process Indicators (KPIs) used to maintain improvements. 7. Acquire the resources needed to implement your new processes. 8. Implement and communicate change - test new processes and procedures. 9. Monitor process improvement results and use the lessons learned.Our TWPC (>APD<)® Guarantee-We stand behind every Active-Process-Diagram (>APD<)® we provide. APD work order fees are based on your unconditional satisfaction. If you do not feel full value was received, you can decide how much value you received and pay only that or nothing at all.-Othello,Founder and CEOTWPC, Active-Process-Diagrams
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Othello Smith, Itil's current company
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The Write Procedures Company Llc
9 roles · 40 years
Othello Smith, Itil work experience
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Founder & Ceo
Lead APD Business Process Architect“We draw Active-Process-Diagrams (>APD<)® systems to prevent your business problems.“ — Manage current business and department level process auditing— Managing TWPC business improvement strategies and investor approval processes— Implemented Business Intelligence data collection, document management and analysis processes— Implemented Balanced and Unbalanced Scorecard management systems
Incident And Problem Management Analyst
Corporate - Incident and Problem Management (IPM) Group.▫️Created department level Business Intelligence (BI) SQL database and analytical Data Mart.
Jan 2019 - Dec 2020
Technologist, Ppd Business Intelligence
Corporate Technology Support Group ▫️Developed department level self-service project reports using ACCESS and SQL▫️Created BI SQL Database in TestNet and department reports Data Mart▫️Managed CTSG Report Catalog DB used to control and manage department records▫️Develop the Release and Deployment Management process and Business Activity Process Flowcharts▫️Writes business cases for implementation of UPS Business Process Improvement (BPI) Systems ▫️Improved department submitted sales leads by managing new "Take Charge to SLIM" projects DB▫️Authored 1st department S.O.P. showing how to create and update Standard Operating Procedures.
2010 - 2019
~9 yrs
Pft Technician / Package Flow Technology
Internal Customer Support and Reporting Group ▫️Developed department level self-service project reports using ACCESS and SQL▫️Managed complex situations including management of conference bridges with multiple cross functional departments▫️5 year technical reports writer and advanced ACCESS database development▫️Extensive ASX technical support installing and configuring automation sites▫️Applied the appropriate style, level of detail, grammar, and organization of thought in technical writing
2005 - 2010
~5 yrs
Founder & Chief Technology Officer
Configured and deployed process maps and Standard Operating Procedures, used to accurately document department level business process work instructions. My working knowledge includes project related successes in the following areas.▫️Multi-Site P&L Management ▫️Services R&D & Commercialization ▫️Opportunity Development & Profitability▫️Process Redesign & Performance Optimization▫️Budgeting, Finance, & Cost Reduction▫️Process Failure Mode & Effects Analysis (PFMEA)▫️Key Account Relationship Management▫️Global 8-D Root Cause Analysis Systems▫️ITIL Business Process Compliance Audits▫️Big Data Intelligence & Process Variance ▫️Business Plan Development and Execution
Mar 2011 - Dec 2018
It Systems Administrator
SunPure Flavors Division ▫️Administered 400 workstation 8 server LAN networked laboratories and instructors▫️Reported critical aspects of business models and provide decision inputs▫️Administration of DELL Power Edge Servers and upgrades ▫️Managed minimal organizational resistance to cross-functional project demands▫️Establish process corrections using Risk Priority Number (RPN) analysis
2001 - 2005
~4 yrs
Automotive Supplier Quality Engineer / Airbag Crash Sensor Manufacturing
Breed Automotive Corp. Manufacturing Quality Assurance Manager/ Quality Control Supervisor / Supplier Quality Engineer, Statistical Process Control Coordinator ▫️Conducted extensive domestic and international fieldwork, located in NJ, TX, Mexico and Japan ensuring high quality standards in automotive crash sensor components and airbag systems ▫️Logistic systems management related to the North American Free Trade Agreement (NAFTA).▫️Coordinated manufacturing controls with automotive quality first and ISO 9000 standards, recovered $45,000▫️Implemented employee training for ISO systems, manufacturing process software▫️Developed Process Failure Mode and Effects Analysis (FMEA) and Process Control Plans▫️Senior member and team leader of cross-functional high volume process improvement teams▫️Process compliance presentations to customers as lead auditor team member resulting in numerous product contract awards▫️Developed supplier development program using ISO 9000 requirements saving over $90,000 annually▫️Managed quality assurance department of 24 persons including supervisors and engineers
1987 - 2001
~14 yrs
Specialist
US Army 6-year Veteran: Honorably Discharged, 3 years active, 3 years inactive reserved, Military occupational advanced training and skilled disciplines.Specialty: Security and SurveillanceGrade: Specialist E4
Jun 1975 - Jul 1981
2 education records
Othello Smith, Itil education
Studied Computer And Informational Sciences
Business Planning And Development / Cert Id 1811219
FAQ
Frequently asked questions about Othello Smith, Itil
Quick answers generated from the profile data available on this page.
What company does Othello Smith, Itil work for?
Othello Smith, Itil works for The Write Procedures Company LLC.
What is Othello Smith, Itil's role at The Write Procedures Company LLC?
Othello Smith, Itil is listed as Founder and CEO at The Write Procedures Company LLC.
Where is Othello Smith, Itil based?
Othello Smith, Itil is based in Morristown, New Jersey, United States while working with The Write Procedures Company LLC.
What companies has Othello Smith, Itil worked for?
Othello Smith, Itil has worked for The Write Procedures Company Llc, Ups, The Write Procedures Company, Kerry Group, and Key Safety Systems.
How can I contact Othello Smith, Itil?
You can use AeroLeads to view verified contact signals for Othello Smith, Itil at The Write Procedures Company LLC, including work email, phone, and LinkedIn data when available.
What schools did Othello Smith, Itil attend?
Othello Smith, Itil holds Studied Computer And Informational Sciences from Thomas Edison State University.
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