Thiago Ribeiro De Souza Email & Phone Number

São Paulo

Marketing Agency, focused in startups, technology, franchises and financial business.

Brazil

As the founder of Trespontos Labs, I have been responsible for designing and executing online education projects, primarily centered on Communication, Marketing, Innovation, and Digital Business. In my role as the project leader, I oversaw platform design, event execution, content production, curation, online campaigns, community management, growth hacking, and public relations. This contribution has played a significant role in training thousands of professionals who are currently active in… Show more As the founder of Trespontos Labs, I have been responsible for designing and executing online education projects, primarily centered on Communication, Marketing, Innovation, and Digital Business. In my role as the project leader, I oversaw platform design, event execution, content production, curation, online campaigns, community management, growth hacking, and public relations. This contribution has played a significant role in training thousands of professionals who are currently active in digital, marketing, and communication projects across Brazil. Show less

Porto Alegre, Rio Grande Do Sul, Brasil

My responsibilities encompassed project management with a digital focus, which included research, business development, and coordination between online and offline campaign initiatives. This coordination was rooted in principles such as Growth Hacking, Inbound Marketing, team management, Business Intelligence (BI), and performance analysis.

Salvador E Região, Brasil

Leading the Social Networks and Digital Projects Team, which encompasses the areas of Intelligence, Content, and Interactions. My role entails planning and overseeing the strategic flow of information, digital presence, community engagement, and content production for our primary management channels. I am responsible for various tasks, including policy reformulation, the implementation of new workflows, the creation of projects aimed at enhancing digital communication, media optimization, and… Show more Leading the Social Networks and Digital Projects Team, which encompasses the areas of Intelligence, Content, and Interactions. My role entails planning and overseeing the strategic flow of information, digital presence, community engagement, and content production for our primary management channels. I am responsible for various tasks, including policy reformulation, the implementation of new workflows, the creation of projects aimed at enhancing digital communication, media optimization, and monitoring the digital landscape. Show less

Salvador E Região, Brasil

I led the implementation of Regional Intelligence projects for public (government) accounts at some of the prominent advertising agencies in Bahia: Leiaute, Objectiva, and Tempo. The primary objective was to convert data from social networks, field research, and various sources into strategic insights for guiding decision-making in communication, image building, and media investments, particularly in the digital realm.

Salvador E Região, Brasil

Project management, focusing on Digital, involving research and Business Development and articulation between ON and OFF campaign initiatives, based on Growth Hacking, Inbound, Team Management, BI and Performance.

Salvador

I managed media campaigns, internal communication, and digital channels. I also planned and executed promotional marketing initiatives and institutional events, along with providing support for the agency's institutional sponsorship policy. In my role as the area manager, I actively participated in product development, devised relationship strategies, and assisted in commercial activities. Notably, I spearheaded the implementation of marketing projects and revised the agency's communication… Show more I managed media campaigns, internal communication, and digital channels. I also planned and executed promotional marketing initiatives and institutional events, along with providing support for the agency's institutional sponsorship policy. In my role as the area manager, I actively participated in product development, devised relationship strategies, and assisted in commercial activities. Notably, I spearheaded the implementation of marketing projects and revised the agency's communication policies, marking significant achievements.Additionally, as the Ombudsman of Desenbahia, I oversaw the Ombudsman channel, assisted complainants, prepared reports, opinions, and recommendations to generate Business Intelligence. My focus was consistently on generating insights and strategic information to enhance the services offered and promote continuous improvement. Show less

Salvador Bahia

I served as the coordinator of the Communication and Relationship Projects division within the Ombudsman's Office of the City of Salvador, an entity that I played a key role in establishing. In this capacity, I engaged in strategic planning, oversaw research initiatives, organized community outreach activities, facilitated meetings, conducted training sessions, coordinated debates, and managed content across government information channels.While at OGM, I also participated in… Show more I served as the coordinator of the Communication and Relationship Projects division within the Ombudsman's Office of the City of Salvador, an entity that I played a key role in establishing. In this capacity, I engaged in strategic planning, oversaw research initiatives, organized community outreach activities, facilitated meetings, conducted training sessions, coordinated debates, and managed content across government information channels.While at OGM, I also participated in content-oriented projects, conducted workshops, and organized relationship-building activities during the Carnival of Salvador. Furthermore, I contributed to digital communication and e-government projects. Show less

Salvador E Região, Brasil

Professor in the Advertising and Marketing course.

Salvador E Região, Brasil

Professor in the Advertising and Marketing course.

Salvador E Região, Brasil

Professor in the Advertising and Marketing course, Extension coordinator, producer of community communication events and activities, responsible for creating the ombudsman sector in the institution.

Salvador, Bahia, Brasil

I worked as a Call Center agent at Citigroup companies (Credicard and Orbitall), handling various areas such as benefits programs, miles programs, user support, help desk, internal training, the anti-fraud process team, and a wide range of specialties within the routine of serving both internal users and external customers of credit cards. During this employment, I developed skills in active listening, performance management, emotional intelligence, critical thinking, and various business… Show more I worked as a Call Center agent at Citigroup companies (Credicard and Orbitall), handling various areas such as benefits programs, miles programs, user support, help desk, internal training, the anti-fraud process team, and a wide range of specialties within the routine of serving both internal users and external customers of credit cards. During this employment, I developed skills in active listening, performance management, emotional intelligence, critical thinking, and various business processes, including compliance, job and salary planning, leadership, and teamwork development, all with a strong emphasis on performance. Show less

Master Of Business Administration - Mba, Technology Innovation And Entrepreneurship

This MBA program is focused on entrepreneurship, technology, and innovation, and aims to enhance the work with digital transformation.

Executive Marketing Program, Marketing

Executive program provided by LAIOB - Latin American Institute of Business, in a partnership with The Ohio University, that took place.

Especialização, Relações Públicas

Mestrado (Aluno Especial), Comunicação E Cultura Contemporâneas

Activities and Societies: Aluno especial de mestrado.

Graduação, Comunicação Social | Publicidade E Propaganda