Othmane Rabi Email & Phone Number

Toronto, Ontario, Canada

• Managed the administration of employee benefits programs, including health, dental,retirement, and wellness initiatives, ensuring seamless execution and employee satisfaction.
• Updated and maintained employee compensation and benefits data within Ultipro,ensuring accuracy, confidentiality, and timely reporting.
• Prepared comprehensive reports on compensation and benefits metrics, delivering actionableinsights and recommendations to HR leadership for data-driven… Show more
• Prepared comprehensive reports on compensation and benefits metrics, delivering actionableinsights and recommendations to HR leadership for data-driven decision-making.
• Ensured full compliance with federal, provincial, and local regulations related to compensationand benefits, mitigating risk and ensuring legal alignment.
• Developed and delivered clear, concise communication materials regarding total rewardsprograms in both English and French, fostering transparency and understanding across theworkforce.

Casablanca, Grand Casablanca, Morocco

• Accountable for managing end to end payroll for over 1,200 employees, ensuring accuracy, adherence to pay schedules, and compliance with regulatory standards.
• Spearheaded the design of procedures and solutions to streamline the collection, transformation, and analysis of payroll data that led to a reduction of error rate below 1%.
• Introduced and implemented a mass simulator to convert net incentives to gross, leading to a 1-day reduction in overall payroll processing time.
• Took… Show more
• Took charge of developing dynamic Power BI reports for tracking and analyzing the evolution of payroll cost, headcount, and various HR indicators, enabling fast and informed decision-making.
• Ensured social and tax declarations by calculating, checking, and tracking monthly, quarterly, and annual contributions.

Casablanca, Grand Casablanca, Morocco

• Managed an average of 30 incoming calls daily, providing technical support for an internetservice provider, and handled various incidents enhancing customers satisfaction.
• Promoted mobile and internet services through telephone calls, achieving a sales success ratebetween 15 and 20%.
• Informed and assisted 70 customers daily via chat service, improving service accessibility &website sales.

Séfrou, Fès-Meknès, Maroc

• Provided clients with information about the Bank's offerings.
• Handled the processing of checks and exchange letters.