Since 1975, Outreach Health has been a trusted leader in providing home and community-based care.Outreach is a health solutions company providing innovative programs to support people in their own homes, improve health outcomes, and lower the cost curve. Outreach, based in Dallas, Texas, is a fast-growing company with over 7,000 employees, operations in 5 states, and over 34 branch offices.Outreach supports Insurances Companies, MCO's, ACO's, Hospital Systems, and State Health systems through Population Health Management, Chronic Disease Management, Intensive Case Management, Medicaid Long term care, Consumer-directed care, and Personal Alert Monitoring.The company's mission statement has guided it since its inception in 1975 and continues to serve as a foundation for its success.

Direct architecture and delivery of technical knowledge, business development, funnel, relationship building, strategic partnerships, and sales technique trainings for sales staff and sales managers across 162 territories. Create logical and mentally retainable alignments for all participants – from diverse backgrounds/abilities – to enable meaningful connections with dealership personnel and network of leads and referrals to accelerate sales. Manage onboarding, orientation, and mentoring of new employees and trains other trainers. Provide dashboard and analytical reports to executive team.★ Operate as deeply trusted SME for training and related refinements. Dismantle mental roadblocks of students and collaborate with leaders to analyze and strengthen information needs, skills, and team-player abilities★ Develop and incorporate visual, multimedia, printed, digital, and other LMS/computer-based educational content, evangelizing its use even among tech-resistant personnel, to ensure knowledge retention★ Adapt communication style for each individual based on contextual and situational awareness, cause and effect consequences, critical thinking, evaluation of environment, and partnership/sales goals★ Known for even-keel temperament, executive-level communications, on-point diplomacy, professional and social ease, thoughtful problem solving, customer service expertise, and logistic, project, and (in-person and online) training event execution abilities★ Oversee design and review of content, layout, graphics, and organization of training tools and materials such as forms, checklists, quick-reference tip sheets, handouts, tests, videos, aids, etc.★ Manage and communicate milestones throughout trainings, proactively mitigate risks, and drive transparency for accountability of training content★ Apply creative-association principles to deepen cognitive understanding and critical thinking. Cultivate lessons that drive attentiveness and bonds of trust

Instructed classes and individuals 1x1 in the sale of SaaS products to automotive dealers (such as VinSolutions and DealerTrack), spanning vehicle insurance, financing, warranties, and other non-tangibles that require elite-level and more nuanced sales skills. Created training programs adaptable to each person and learning style, on topics that included contextual and situational awareness, historical analysis, cause and effect relationships, critical thinking, evaluation of change and continuity, team building, evaluation of power structures and influencers, economic impacts, and how to research, organize, distill, interpret, and display data for prospective clients. Recognized as leader for technology insights and staff development in technology arenas. Brought in on sales calls due to upselling abilities.★ Implemented training maps to identify and then eliminated instructional gaps within departments, and tracked current trends, best practices, and emerging technologies in learning and development spheres and implemented solutions that developed skills★ Assessed needs, prepared pitches, made presentations, negotiated contracts, sold products, led software implementations, and trained clients in use of technology using rapport-building skills★ Attained 129% of monthly recurring revenue (MRR) goal in 2018, attended NIADA and NADA trade shows as Top Sales Personnel, and consistently achieved Top 10% Sales Performer

Delivered technology products and training for over 300 automotive dealerships nationwide, focusing on full suite of F&I SaaS products. Directed training sessions onsite via group classroom style and 1x1 depending on needs of each dealership. Led creation of written training materials and visual aids, focused on and custom-tailored to each dealer’s specific demographic/target audience.★ Mentored, taught, and tutored groups of culturally diverse adults with varying abilities and skills. Assessed each participant for educational and learning weaknesses, created customized lesson plans, shaped self-directed & e-learning content and followed-up to ensured consistent retention★ Maintained high morale to foster knowledge retention and increase sales skill in sales reps, identified/resolved sales performance roadblocks, and created strong, strategic ties that inspired dealer allegiance to products and passion and confidence in communicating with consumers★ Achieved 96.1% of annual goal within first 10 months – earning regional sales team #1 ranking

Tapped as key strategist brought in during sales presentations at automotive dealerships due to keen ability to convey alignment between full suite of technology products. Evaluated and reported on needs and developed prescribed plans to address them. Researched, conceptualized, designed, and implemented appropriate training content customized to each audience. ★Received three DealerTrack #1 customer service awards (nominated by dealership clients and their staff), resold SaaS solutions to 74% of clients seeking to cancel and increased utilization by 83%, and regularly exceeded targeted sales goals by 10-20% resulting in $20+M in added revenue★Infused cohesive culture of “We” that encouraged teamwork among sales team members and helped motivate prospective clients toward products and act-now purchases

Directed robust AFIB compliance during each sales process and technology implementation. Performed as lead sales engineer to explain technical solutions, suite of products, and how they interrelated, which ensure consistent and easy upselling results, based on customization and integration of system features.★ Routinely exceeded quota by average of 105% for two years and generated more leads/turns to sales team than any other support role in company for same two years